What is "DEPOP" on my bank statement?

DEPOP is a legitimate charge from the Depop resale marketplace for secondhand fashion and other used items.

Merchant: Depop | Category: Shopping

What Is This Charge?

A charge from Depop reflects a purchase at Depop, a peer-to-peer resale marketplace founded in 2011 that focuses on secondhand fashion, accessories, and used lifestyle items. Depop does not operate as a traditional chain store with physical retail locations, so the charge usually comes from an in-app or website transaction rather than a cash register purchase. The platform is best known for individual sellers listing one-off items, which means the merchant name on your statement can reflect the marketplace instead of the specific seller. Depop is a shopping service, and the charge is usually legitimate when you bought an item, paid shipping, or completed an in-app checkout.

Why Does This Charge Appear on My Statement?

This charge appears when you buy an item through the Depop app or website and the payment is processed by the marketplace. It can also appear when you pay for shipping, buyer protection, or taxes at checkout. In some cases, the statement descriptor shows up after a seller accepts your offer, after you complete a bundled order, or after an automatic payment authorization is captured. If you see a charge you do not recognize, it may be tied to a purchase made under a different seller name because Depop often processes the payment centrally.

Typical Charge Amounts

Depop charges are usually tied to the item price, and many purchases fall between $10 and $80 for used clothing, shoes, and accessories. Higher-end resale items can cost $100 to $300 or more, especially for branded jackets, sneakers, handbags, and vintage pieces. Shipping commonly adds $4 to $15, and sales tax can add another 5% to 10% depending on the buyer’s location. Depop does not use a standard monthly membership fee for normal shopping, so a recurring charge is more likely to be a separate purchase, a shipping label charge, or a seller-related transaction.

Common Variations

DEPOP DEPOP* DEPOP.COM DEPOP LONDON DEPOP INC DEPOP*LONDON DEPOP.COM/ORDER DEPOP 855-633-7764 DEPOP*SELLER DEPOP*PAYMENT

Is This Charge Legitimate?

A Depop charge is usually legitimate if you recently bought an item in the Depop app, confirmed an offer, or checked out on depop.com. Start by opening the Depop app and reviewing your Purchases, Messages, and Receipts to match the amount and date. Next, check your email for an order confirmation from Depop and compare the last four digits of the card used. If you still do not recognize the charge, contact Depop support through help.depop.com and review your bank statement for the exact descriptor and transaction date.

How to Dispute or Cancel

1. Open the Depop app or visit help.depop.com and look up the order number, seller name, and payment date. 2. If the item was not received or was not as described, message the seller first and document the conversation in the app. 3. If you need to escalate, contact Depop support through the Help Center and include screenshots, the charge amount, and the transaction date. 4. If the charge is unauthorized, call the number on the back of your card immediately and start a bank dispute while you also report the issue to Depop. 5. Depop does not work like a subscription service, so there is usually nothing to cancel unless you have an active seller arrangement, an open order, or a separate recurring service tied to your account.

Frequently Asked Questions

Why does my Depop charge show as DEPOP* or DEPOP LONDON?

Depop often uses different billing descriptors depending on the payment processor, region, or checkout flow. A charge can show as DEPOP*, DEPOP.COM, or DEPOP LONDON even when the purchase was made in the same app. Check your Depop order history, email receipt, and bank transaction date to match the exact purchase.

How do I cancel my Depop subscription?

Depop does not have a standard buyer subscription for shopping, so there is usually nothing to cancel. If you are a seller, stop listing items, remove payment methods you no longer want to use, and close any open orders first. If you see a recurring charge, review your account for a separate service or app subscription linked to your card.

Why is my Depop charge a different amount than expected?

The final amount can change because Depop orders may include shipping, sales tax, buyer fees, or a seller-accepted offer that differs from the listing price. A temporary card authorization can also appear before the final capture posts. Compare the order total in the app with the posted bank charge to see whether the difference is from shipping or tax.

Can I get a refund for a Depop purchase?

Yes, refunds are possible when an item is not delivered, arrives damaged, or is significantly different from the listing. Start by messaging the seller in the app and saving photos, tracking details, and screenshots. If the seller does not resolve it, open a support case with Depop and then file a card dispute if the charge remains unresolved.

Is DEPOP a real company or a scam?

DEPOP is a real resale marketplace founded in 2011, and the charge is often legitimate when it matches a purchase you made in the app or on depop.com. The platform connects buyers and sellers, so the merchant name may not match the individual seller name. Verify the order in your account before assuming the charge is fraudulent.

Similar Charges

  • DEPOP
  • DEPOP*
  • DEPOP.COM
  • DEPOP LONDON
  • DEPOP*LONDON

Related Charges

Helpful Guides