What is "DUTCH BROS" on my bank statement?
DUTCH BROS is a legitimate charge from Dutch Bros Coffee, usually for drinks or food bought in-store or at the drive-thru.
Merchant: Dutch Bros Coffee | Category: Food Delivery
What Is This Charge?
A charge from Dutch Bros Coffee reflects a purchase of coffee, energy drinks, tea, lemonade, or food at a Dutch Bros drive-thru or walk-up stand. Dutch Bros was founded in 1992 in Grants Pass, Oregon, and it has grown to more than 800 locations across the United States. Dutch Bros is a coffee and beverage chain, and most statement entries come from a single drink order or a small food purchase. The charge is usually legitimate when the cardholder visited a Dutch Bros location or placed an order through a linked payment method.
Why Does This Charge Appear on My Statement?
This charge appears when your card is authorized at a Dutch Bros register, drive-thru terminal, or mobile payment flow. It can also appear after a tip is added, after a preauthorization is finalized, or after a delayed batch settlement from the store. A charge can show up if you used Apple Pay, Google Pay, a saved card in the Dutch Bros app, or a physical debit or credit card. If someone else in your household bought drinks with your card, the statement descriptor can still show as DUTCH BROS or a store-specific version.
Typical Charge Amounts
Most Dutch Bros transactions are small and usually fall between $4.00 and $12.00 for one or two drinks. A larger order for multiple people can land between $12.00 and $25.00, especially if food items or add-ons are included. Some card networks may show a temporary authorization hold for $1.00 or a slightly higher pending amount before the final charge posts. If a tip was added after the purchase, the final posted amount can be higher than the amount you first saw at checkout.
Common Variations
Common descriptor variations include DUTCH BROS, DUTCH BROS COFFEE, DUTCH BROS #1234, and DUTCH BROS COFFEE *CITY. Store-number formats often appear as DUTCH BROS # followed by four digits, such as DUTCH BROS #0123. City-tag formats often append a location name after an asterisk, such as DUTCH BROS COFFEE *PHOENIX. Some banks shorten or uppercase the merchant name, so the same purchase may appear with slightly different spacing or punctuation.
Is This Charge Legitimate?
A Dutch Bros charge is usually legitimate if you recently bought a drink, used the Dutch Bros app, or authorized a card at a store. Check your receipt, your email receipt, or your Dutch Bros app order history if you placed the order digitally. You can also compare the transaction date, time, and store location against your own purchase history. If you do not recognize the charge, call Dutch Bros customer support at 1-877-899-2877 and ask for the store name, transaction time, and receipt details.
How to Dispute or Cancel
1. Review the receipt, app history, and card statement to confirm the exact amount and store location. 2. Contact Dutch Bros customer support at 1-877-899-2877 and ask whether the charge was a sale, tip adjustment, or authorization hold. 3. If the charge is incorrect, request a refund or correction from the merchant first, because many card disputes are easier after merchant review. 4. If the merchant cannot resolve it, call the number on the back of your card and open a dispute with your bank or card issuer right away. Dutch Bros does not operate as a subscription service for standard drink purchases, so there is usually nothing to cancel unless you enrolled in a separate promotional or app-based program.
Frequently Asked Questions
Why does my Dutch Bros charge show as DUTCH BROS #1234?
That format usually means the purchase came from a specific Dutch Bros store, and the four-digit number identifies the location or terminal. Banks often replace the city name with a store number, so DUTCH BROS #1234 can still be a normal coffee purchase. Check your receipt, app order history, or the time and place of the transaction before disputing it.
How do I cancel my Dutch Bros subscription?
Dutch Bros does not typically bill customers as a recurring subscription for coffee purchases, so most charges are one-time transactions. If you joined a separate app promotion, rewards program, or saved-payment feature, open the Dutch Bros app and remove the payment method or contact support at 1-877-899-2877. If you see repeated charges you do not recognize, ask your bank to block the card and review the transactions.
Why is my Dutch Bros charge a different amount than expected?
The final amount can differ because a tip was added after checkout, a temporary authorization hold was replaced by the posted sale, or extra items were included in the order. A small pending amount may appear first, and the final charge can be higher once the store batches the payment. Compare the posted amount with your receipt and ask the store or support line to explain any adjustment.
Can Dutch Bros charges be from Apple Pay or Google Pay?
Yes, a Dutch Bros charge can appear after you pay with Apple Pay or Google Pay because the card still settles through the merchant name. The statement may show DUTCH BROS, DUTCH BROS COFFEE, or a store-specific descriptor instead of the wallet app name. Check your wallet transaction history and the Dutch Bros receipt to match the payment.
What should I do if I never visited Dutch Bros but see this charge?
First, check whether a family member, employee card, or saved digital wallet used your payment method. Next, call Dutch Bros customer support at 1-877-899-2877 and ask for the transaction details, including store location and time. If the charge is still unauthorized, contact your bank immediately and file a card dispute.
Similar Charges
- DUTCH BROS
- DUTCH BROS COFFEE
- DUTCH BROS #1234
- DUTCH BROS COFFEE *CITY
- DUTCH BROS #0123