What is "EQUINOX" on my bank statement?

EQUINOX is usually a legitimate charge from Equinox fitness clubs for membership, classes, or related services.

Merchant: Equinox | Category: Other

What Is This Charge?

A charge from Equinox reflects a purchase at Equinox, the luxury fitness club brand founded in 1991. Equinox operates more than 100 clubs across the United States, Canada, and the United Kingdom, and it sells gym memberships, group classes, personal training, spa services, and retail items. The merchant is in the Fitness category, and statement descriptors often appear when a member is billed for a monthly club fee, an initiation fee, or an add-on service. The charge is usually legitimate when it matches an active membership, a class reservation, or a club purchase.

Why Does This Charge Appear on My Statement?

This charge appears when you sign up for an Equinox membership and the club bills your card on the monthly renewal date. It also appears when you buy a class package, book a personal training session, or pay for a spa or retail purchase at the club. Some charges post after a trial, a membership upgrade, or a late cancellation fee tied to a reservation. A pending card authorization can also show up before the final amount settles.

Typical Charge Amounts

Equinox monthly membership fees commonly start around $200 and can exceed $300 at premium locations. Initiation fees often range from $0 to $500, depending on the club, promotion, and contract terms. Personal training sessions can add $100 to $250 per session, and retail or spa purchases can post as smaller one-time charges of $20 to $150. A temporary card hold may appear for $1 to $50 before the final membership or service charge posts.

Common Variations

EQUINOX EQUINOX* EQUINOX NYC EQUINOX FITNESS EQUINOX CLUB EQUINOX 1234 EQUINOX*NYC 1234 EQUINOX CLUB 5678 EQUINOX FITNESS 9012 EQUINOX CA

Is This Charge Legitimate?

A legitimate Equinox charge should match an active membership, a booked service, or a recent in-club purchase. Check your Equinox account in the Equinox+ app or on the official website at https://www.equinox.com to review billing history and membership status. If the charge is unfamiliar, call Equinox Member Services at 866-332-6549 and ask for the merchant reference, club location, and billing date. You should also compare the statement amount with your contract, email receipts, and any cancellation confirmation.

How to Dispute or Cancel

1. Log in to your Equinox account and review the membership terms, billing cycle, and cancellation rules. 2. Contact Equinox Member Services at 866-332-6549 and request cancellation or a written explanation of the charge. 3. Save the confirmation email, case number, and any chat transcript before the next billing date. 4. If the charge is unauthorized or the merchant will not resolve it, file a dispute with your bank or card issuer right away and include receipts, screenshots, and the cancellation proof. Equinox cancellation terms can vary by club and contract, so check your agreement for notice periods and any final billing date before you stop payment.

Frequently Asked Questions

Why does my Equinox charge show as EQUINOX* or EQUINOX NYC?

Equinox often uses short statement descriptors that include an asterisk, a city name, or a club code to identify the billing location. EQUINOX* and EQUINOX NYC usually mean the charge came from a specific club, a New York location, or a membership account tied to that site. The descriptor can also change when the charge is processed by a regional billing system.

How do I cancel my Equinox subscription?

To cancel an Equinox subscription, log in to your account, review your contract, and contact Member Services at 866-332-6549 for the required cancellation steps. Ask for written confirmation, because many memberships require notice before the next billing date. Keep the confirmation email and check your next statement to make sure no new charge posts.

Why is my Equinox charge a different amount than expected?

The amount can differ because Equinox may bill an initiation fee, a monthly membership fee, a late cancellation fee, or a personal training charge on separate dates. A temporary authorization hold can also appear before the final amount settles. If you bought retail items, spa services, or guest passes, those charges can post as separate line items.

Can Equinox charges include personal training or class fees?

Yes, Equinox charges can include personal training, specialty classes, spa services, and retail purchases made at the club. Those items are often billed separately from the monthly membership fee. Check your receipt or app history to match the exact service with the posted amount.

What should I do if I do not recognize an Equinox charge?

First, check your Equinox account, email receipts, and any family or corporate membership activity that could explain the charge. Then call 866-332-6549 and ask Equinox to identify the club location, transaction date, and service attached to the descriptor. If the merchant cannot verify it, contact your bank and start a card dispute immediately.

Similar Charges

  • EQUINOX
  • EQUINOX*
  • EQUINOX NYC
  • EQUINOX FITNESS
  • EQUINOX CLUB

Related Charges

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