What is "FIVERR" on my bank statement?

FIVERR is usually a legitimate charge from Fiverr, the freelance services marketplace. Check your order history if you don't recognize it.

Merchant: Fiverr | Category: Other

What Is This Charge?

A charge from Fiverr reflects a purchase on Fiverr, the freelance services marketplace founded in 2010 that connects buyers with independent sellers online. Fiverr does not operate physical retail stores, and its service is delivered through a digital platform with millions of listed gigs and service offers. The charge usually means you bought a one-time service, a gig add-on, or a Fiverr Business or subscription-related feature. If the charge is unfamiliar, it is often tied to a project brief, a completed order, or an account that was used by someone else.

Why Does This Charge Appear on My Statement?

This charge appears when an order is placed through a Fiverr account using your card, debit card, or PayPal-linked payment method. It can also appear after a seller delivers a service and the payment is captured, or after a subscription, membership, or recurring service renews. In some cases, the statement line shows up days after the original checkout because the payment is processed after the order is confirmed. If you share a card with family, coworkers, or a business team, the charge may come from a purchase made by another user on the same payment method.

Typical Charge Amounts

Fiverr charges often start at $5 for basic gigs, but real-world totals are usually higher because of service fees and add-ons. A common small order may land between $10 and $50, while logo design, video editing, or website work can run from $50 to $500 or more. Fiverr service fees and processing fees can add about 5% to 20% to the base order total, depending on the transaction. Some orders also show a temporary authorization hold of $1, $5, or another small amount before the final charge posts.

Common Variations

FIVERR* FIVERR.COM FIVERR INC FIVERR 877-XXX-XXXX FIVERR*FIVERR.COM FIVERR*SERVICE FIVERR*ORDER

Is This Charge Legitimate?

A Fiverr charge is usually legitimate if you recently bought a freelance service, accepted a quote, or renewed a Fiverr-related subscription. Start by logging in to your Fiverr account at https://www.fiverr.com and checking your Orders, Billing, and Notifications pages. Match the statement date and amount to a completed order, a tip, a service fee, or a subscription renewal. If you still do not recognize the charge, contact Fiverr support through the Help Center at https://help.fiverr.com and review whether your email account shows an order confirmation.

How to Dispute or Cancel

1. Sign in to your Fiverr account and open the order or subscription that matches the charge. 2. Cancel any active subscription or recurring service in the account settings before the next billing date. 3. Contact Fiverr support through https://help.fiverr.com and ask for the transaction record, seller name, and order ID. 4. If the charge is unauthorized, call the number on the back of your card and start a bank dispute at the same time. 5. Keep screenshots, order emails, and cancellation confirmations, because your bank may ask for proof. 6. Fiverr support is handled online, and the company does not publish a standard customer service phone number for billing disputes.

Frequently Asked Questions

Why does my Fiverr charge show as FIVERR*FIVERR.COM?

That descriptor usually means the payment was processed through Fiverr's website or billing system. The extra text after the merchant name often reflects the platform domain, a seller label, or a payment processor tag. Check your Fiverr order history for the exact amount and date, because the posted statement line may be abbreviated.

How do I cancel my Fiverr subscription?

Log in to your Fiverr account, open the billing or subscription area, and turn off auto-renew before the next charge date. Save the cancellation confirmation on screen and in email. If the charge already posted, contact Fiverr support through https://help.fiverr.com and ask whether the plan is refundable.

Why is my Fiverr charge a different amount than expected?

The final amount can be higher than the quoted gig price because Fiverr adds service fees, processing fees, and optional extras like faster delivery or extra revisions. Some cards also show a temporary authorization hold before the final capture posts. Compare the statement amount with the order total in your Fiverr account to see whether the difference came from fees or add-ons.

Can Fiverr charges come from a shared business account?

Yes, a Fiverr charge can come from a shared business login or a team member using the same card. Fiverr is often used for design, writing, and marketing work, so one employee may place an order that appears on a company card. Check the account email, order ID, and project messages to identify who placed it.

What should I do if I do not recognize a Fiverr charge at all?

First, search your inbox for a Fiverr receipt and check whether anyone else used your card. Then log in at https://www.fiverr.com and review recent orders, saved payment methods, and subscriptions. If nothing matches, contact Fiverr support and your bank immediately so the card can be reviewed for unauthorized activity.

Similar Charges

  • FIVERR*
  • FIVERR.COM
  • FIVERR INC
  • FIVERR 877-XXX-XXXX
  • FIVERR*SERVICE

Related Charges

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