What is "KLARNA*" on my bank statement?
KLARNA* is usually a legitimate Klarna payment for a buy-now-pay-later purchase or installment plan.
Merchant: Klarna | Category: Buy Now Pay Later
What Is This Charge?
A charge from Klarna reflects a payment made through Klarna's buy now, pay later (BNPL) service or the Klarna app. Klarna is a Swedish fintech company offering multiple payment options: Pay in 4 (split into 4 interest-free payments), Pay in 30 (pay the full amount within 30 days), and monthly financing (longer-term installments that may include interest). Klarna partners with over 500,000 retailers worldwide.
Why Does This Charge Appear on My Statement?
Klarna charges appear on your statement when an installment payment is due on a previous purchase or when you make a one-time Klarna payment. With Pay in 4, the first payment is charged at purchase, and three more are charged every 2 weeks. Klarna charges the debit or credit card you linked in the Klarna app. If you used Klarna's monthly financing option, charges include both principal and potentially interest.
Typical Charge Amounts
Klarna Pay in 4 installments depend on the purchase total — each installment is 25% of the order. Minimum order amounts for Pay in 4 start at $10, with maximums varying by retailer and your Klarna history. Monthly financing options can range from $20 to several hundred dollars per month. Late fees for missed Pay in 4 payments are up to $7 per installment. Klarna's one-time card (virtual card for in-store use) charges the full amount.
Common Variations
Charges may appear as KLARNA, KLARNA*MERCHANT, KLARNA AB, KLARNA PAYMENTS, or KLARNA followed by the retailer name. Some statements show KLARNA INC or KLARNA BANK. Klarna's virtual card purchases may show the retailer name rather than Klarna.
Is This Charge Legitimate?
Download the Klarna app or log into klarna.com to see all purchases, payment schedules, and transaction history. Klarna shows the retailer name, purchase date, total amount, and remaining installments for each order. Match your bank statement charge to a scheduled payment. If you see a Klarna charge but don't have an account, contact Klarna immediately — your information may have been used fraudulently.
How to Dispute or Cancel
For product issues, contact the retailer first to initiate a return. Then report the return in the Klarna app — Klarna will pause remaining payments while the return is processed. For disputes, use the "Report a problem" feature in the Klarna app. To stop future Klarna charges, pay off all outstanding balances, remove your payment method, and delete your account. Contact Klarna customer service through the app or at 1-844-552-7621.
Frequently Asked Questions
What is the difference between Klarna Pay in 4 and Klarna financing?
Pay in 4 splits your purchase into 4 equal payments every 2 weeks with no interest and no credit check beyond a soft inquiry. Klarna financing (monthly payments over 6-36 months) involves a hard credit check, may include interest (0-24.99% APR depending on creditworthiness), and appears on your credit report. Pay in 4 late fees are capped at $7 per installment. Check your Klarna app to see which payment plan you're on.
Does Klarna affect my credit score?
Klarna's Pay in 4 uses a soft credit inquiry that does not affect your credit score. However, Klarna's monthly financing option involves a hard credit inquiry and is reported to credit bureaus. If you fail to pay and your balance goes to collections, it can negatively impact your credit. Klarna has also started voluntarily reporting Pay in 4 payment history to some credit bureaus, so on-time payments may help build credit.
How do I return an item purchased through Klarna?
Return the item to the retailer following their return policy. Then open the Klarna app, find the order, and select 'Report a return.' Klarna will pause any upcoming payments while the return is processed. Once the retailer confirms the return, Klarna cancels remaining payments and refunds what you've already paid. If the retailer takes longer than expected, Klarna's dispute team can intervene.
Why is Klarna charging me a late fee?
Klarna charges a late fee of up to $7 per missed installment on Pay in 4 orders. If your linked payment method was declined on the due date, the payment failed and a late fee may be assessed. Log into the Klarna app to make the overdue payment and check that your card information is current. Klarna typically sends reminders before the due date via push notification and email.
How do I completely remove my card from Klarna and stop all charges?
Open the Klarna app, go to Settings > Payment methods, and remove your card. Note that you must first pay off all outstanding balances before removing your payment method. If you want to close your account entirely, contact Klarna support through the app or call 1-844-552-7621. Once your account is closed and balances are paid, no further charges will occur.
Similar Charges
- KLARNA*MERCHANT NAME
- KLARNA AB
- KLARNA PAYMENTS
- KLARNA INC
- KLARNA*PURCHASE