What is "LIME*" on my bank statement?

LIME* is usually a legitimate charge from Lime for scooter or bike rentals. Check your ride history if you don't recognize it.

Merchant: Lime | Category: Ride Sharing

What Is This Charge?

A charge from Lime reflects a purchase at Lime, the micromobility company founded in 2017 that operates dockless e-scooters and e-bikes in cities across the United States and abroad. Lime is a transportation provider, not a retail store, and its charges usually come from a single ride, a ride unlock fee, or a short rental session. Lime does not operate as a traditional store chain with fixed storefront counts, because its vehicles are placed in public areas and managed through the app. If you see LIME* on your statement, it usually means you used a Lime scooter or bike through the Lime app.

Why Does This Charge Appear on My Statement?

This charge appears after you unlock a scooter or bike in the Lime app and complete a trip. It can also appear after a ride ends if the app adds time-based fees, parking fees, or a city-specific service charge. A second common trigger is a preauthorization hold when you add a payment card before your first ride, and that hold can later convert into the final ride charge. If you used Lime in a city like Scottsdale, downtown areas, or near a transit station, the descriptor may still show only LIME* even when the ride location was different.

Typical Charge Amounts

Most Lime rides cost about $1 to unlock plus $0.30 to $0.50 per minute, so a 10-minute trip often lands around $4 to $6 before tax or local fees. Short rides can post as $2.50 to $4.00, while longer rides can reach $8.00 to $15.00 depending on the city and ride duration. Some accounts also show a temporary card hold of $1.00 or $5.00 before the final charge posts. If you see a charge that is slightly higher than your ride estimate, the difference is often caused by taxes, parking penalties, or a ride that stayed active for an extra minute or two.

Common Variations

Common descriptor strings include LIME*, LIME*RIDE, LIME*CITY, and LIME*SCOTTSDALE. Some bank statements also show city or market tags after the asterisk, such as LIME*LOS ANGELES or LIME*MIAMI, depending on where the ride started. The merchant name may also appear with a short code or location label that still begins with LIME*. Any variation that starts with LIME* usually points to the same Lime ride or rental system.

Is This Charge Legitimate?

Start by opening the Lime app and checking your ride history for the exact date, time, and amount. Then compare the trip details to your bank statement, because the app usually shows the unlock fee, ride duration, and final total. If you do not recognize the charge, check whether a friend or family member used your phone number, email, or saved card to start a ride. You can also review Lime support at https://help.li.me, and you can contact Lime through the in-app help center if the ride details do not match your records.

How to Dispute or Cancel

1. Open the Lime app and find the trip receipt, because the receipt is the fastest way to confirm whether the charge is real. 2. If the ride is wrong, use the app help flow at https://help.li.me to report the issue and request a review. 3. If you cannot verify the charge, call your bank or card issuer right away and start a card dispute while the merchant review is pending. 4. If the charge came from a saved payment method, remove the card from the Lime app after the dispute so no new rides can post to the same account. Lime support is handled mainly through the app and help site, and the company does not publish a standard consumer refund phone number for ride disputes.

Frequently Asked Questions

Why does my Lime charge show as LIME*RIDE?

LIME*RIDE usually means the charge came from a completed scooter or bike trip in the Lime app. The extra word after LIME* is a location or product tag, and it does not usually mean a different company. Check the ride receipt in the app for the exact unlock fee, ride minutes, and final total.

How do I cancel my Lime subscription?

Lime does not work like a monthly subscription service for most riders, so there is usually nothing to cancel unless you joined a specific pass or membership. Open the Lime app, go to account or membership settings, and turn off auto-renew if a pass is active. If you cannot find the setting, use https://help.li.me and ask support to remove the plan.

Why is my Lime charge a different amount than expected?

A Lime charge can differ from the estimate because the app may add per-minute fees, taxes, parking fees, or a short delay before the final amount posts. A temporary hold of $1.00 or $5.00 can also look different from the final ride total. If the ride lasted longer than expected, even one or two extra minutes can change the amount.

Does Lime charge a hold before the first ride?

Yes, Lime can place a temporary card hold before or during a ride to verify the payment method. The hold is often $1.00 or $5.00, and it may disappear after the final charge posts. If the hold does not clear after several business days, contact your bank or card issuer.

How can I find the exact Lime ride that caused the charge?

Open the Lime app and check your trip history for the same date, time, and dollar amount shown on your statement. The receipt should list the start point, end point, ride duration, and final total. If the app shows no matching trip, report the charge through https://help.li.me and ask your bank to start a dispute.

Similar Charges

  • LIME*
  • LIME*RIDE
  • LIME*CITY
  • LIME*SCOTTSDALE
  • LIME*LOS ANGELES

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