What is "MONEYGRAM" on my bank statement?

MONEYGRAM is a legitimate money transfer charge from MoneyGram, used for sending or receiving funds.

Merchant: MoneyGram | Category: Money Transfer

Is This Charge Legitimate?

Yes. MONEYGRAM is a legitimate charge from MoneyGram, a well-known global money transfer company. If you or someone in your household used MoneyGram to send money, receive money, or pay a transfer fee, this descriptor is usually valid. If you do not recognize it, it is worth checking quickly because money transfer charges can also be tied to fraud or an account you forgot about.

What Is MONEYGRAM?

MoneyGram International, Inc. is a financial services and money transfer company in the money transfer industry. It helps people send and receive money domestically and internationally through online transfers, mobile apps, agent locations, and retail partners. On a bank statement, MONEYGRAM usually refers to a transfer fee, a cash pickup transaction, or a card payment used to fund a transfer. The exact wording can vary depending on where the transfer was initiated and how it was processed.

Why This Charge Appears on Your Statement

This charge appears when a MoneyGram transfer is initiated using your card or bank account, or when a fee is charged for sending money. It may show up for one-time transfers, repeat transfers, or transactions made through a MoneyGram agent location or website. Common amounts vary widely, from small service fees to larger transfer amounts, depending on the destination, payment method, and speed of delivery. If you see more than one MONEYGRAM charge, it could mean multiple transfers were created or a transfer was retried after a payment issue.

How to Verify This Charge

Log in to your MoneyGram account, if you have one, and review your transfer history for the exact date and amount. Check your email and text messages for MoneyGram receipts, confirmation numbers, or transfer status updates. Ask anyone else who has access to your card, bank account, or phone whether they used MoneyGram for a transfer. If you used a retail location, compare the statement amount with the receipt from the agent or store.

What to Do If You Don't Recognize It

First, check whether a family member, roommate, employee, or caregiver may have used your payment method for a transfer. Next, contact MoneyGram customer support and ask them to look up the transaction using the date, amount, and any reference number from your statement. If MoneyGram cannot verify the charge or you believe it was unauthorized, contact your bank or card issuer right away to report the transaction and start a dispute. If your card details may have been exposed, request a replacement card and monitor your account for additional suspicious activity.

Frequently Asked Questions

What is the MONEYGRAM charge on my bank statement?

MONEYGRAM is usually a charge from MoneyGram for sending money, receiving money, or paying a transfer fee. It can also reflect a card-funded transfer or a transaction made at a MoneyGram agent location. Check your transfer history or receipts to match the amount and date.

Is MONEYGRAM a scam or legitimate charge?

MoneyGram is a legitimate money transfer company, so the charge itself is not automatically a scam. However, if you did not authorize the transfer, it could be fraud or misuse of your payment method. Verify the transaction with MoneyGram and your bank as soon as possible.

Why was I charged by MONEYGRAM?

You were likely charged because a money transfer was created using your card or bank account. This may have been a one-time transfer, a fee for sending money, or a transaction processed through a retail partner. Review your MoneyGram account, receipts, and email confirmations to identify the transfer.

How do I cancel or get a refund from MONEYGRAM?

If the transfer has not been picked up or completed, contact MoneyGram support immediately to ask whether it can be canceled. Refund rules depend on the transfer status, payment method, and country involved. If MoneyGram cannot cancel it and you believe it was unauthorized, contact your bank to dispute the charge.

Why does MONEYGRAM appear twice on my statement?

This can happen if you created two separate transfers, retried a payment, or were charged both a transfer fee and the transfer amount. It may also appear as a pending authorization and then a final posted charge. Compare the dates and amounts in your MoneyGram history to see whether both entries are valid.

Similar Charges

  • MONEYGRAM
  • MONEYGRAM.COM
  • MONEYGRAM*TRANSFER
  • MONEYGRAM INTL

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