What is "PELOTON" on my bank statement?
PELOTON is usually a legitimate Peloton membership charge for fitness classes or equipment access.
Merchant: Peloton | Category: Fitness
What Is This Charge?
A charge from Peloton reflects a payment related to Peloton's fitness products or subscription services. Peloton offers connected fitness equipment (bikes, treadmills, rowing machines) and a digital fitness subscription with thousands of on-demand and live classes. Charges may include monthly subscription fees, equipment purchases, equipment financing payments, accessories, or apparel from the Peloton store.
Why Does This Charge Appear on My Statement?
Peloton charges appear for your All-Access membership subscription (required to use interactive features on Peloton hardware), Peloton App membership for phone/tablet use, equipment financing installments through Affirm or Peloton's own financing, or purchases from the Peloton apparel and accessories store. The subscription auto-renews monthly unless canceled.
Typical Charge Amounts
Peloton App One costs $12.99/month for phone and tablet access. Peloton App+ costs $24/month. The All-Access membership for equipment owners is $44/month. Equipment prices range from $1,195 for the Peloton Bike to $2,495+ for the Tread or Row. Financing payments through Affirm vary based on the term. Apparel and accessories range from $15 to $150.
Common Variations
Charges may appear as PELOTON, PELOTON*MEMBERSHIP, PELOTON INTERACTIVE, PELOTON*APPAREL, or ONEPELOTON.COM. Equipment financing through Affirm shows as AFFIRM rather than Peloton. Peloton store purchases may show as PELOTON*STORE or ONEPELOTON.
Is This Charge Legitimate?
Log into members.onepeloton.com or the Peloton app to review your membership status and billing history. Check "Membership" settings for your subscription type and billing date. For equipment orders or store purchases, check your email for Peloton order confirmations. If you're financing equipment through Affirm, check your Affirm account separately.
How to Dispute or Cancel
To cancel your Peloton subscription, log into your Peloton account on the website (not the app), go to "Membership," and select "Cancel Membership." You can cancel anytime with no cancellation fee. Your access continues through the end of the current billing period. Equipment financing through Affirm must be managed through Affirm directly — you still owe the equipment balance even if you cancel the subscription. For equipment returns, Peloton offers a 30-day return policy with full refund.
Frequently Asked Questions
Can I use my Peloton bike without the subscription?
Yes, but with very limited functionality. Without a subscription, the Peloton Bike screen offers a 'Just Ride' mode that tracks basic metrics (cadence, time, distance) but without any instructor-led classes, music, scenic rides, or leaderboard access. Most people find the experience significantly diminished without the subscription. The $44/month All-Access membership unlocks all content on the hardware.
How do I cancel my Peloton subscription?
Log into your Peloton account at members.onepeloton.com (cancellation through the app is limited). Go to your profile icon, select 'Memberships,' and click 'Cancel Membership.' Confirm the cancellation. Your access continues until the end of the current billing period. If you're financing the equipment, canceling the subscription does not cancel your equipment payments — those continue through Affirm.
Why am I being charged $44/month by Peloton?
The $44/month charge is Peloton's All-Access membership, which is the subscription for Peloton equipment owners (Bike, Bike+, Tread, Tread+, Guide, or Row). This subscription provides unlimited access to live and on-demand classes on your Peloton hardware for all household members. It's separate from any equipment financing payments.
Can I return my Peloton bike and stop all charges?
Peloton offers a 30-day return policy from the delivery date. Contact Peloton support to arrange a pickup (there is a $250 pickup fee). After return, your subscription is canceled. If you're past the 30-day window, you can sell the equipment privately but must continue financing payments through Affirm until paid off. Cancel the subscription separately.
What's the difference between Peloton App and All-Access membership?
Peloton App One ($12.99/month) gives you access to limited classes on your phone, tablet, or smart TV — but not on Peloton hardware. Peloton App+ ($24/month) adds more content and some hardware metrics. All-Access ($44/month) unlocks everything on Peloton hardware including live classes, full metrics, leaderboard, and unlimited household profiles. All-Access is required to get the full experience on a Peloton Bike or Tread.
Similar Charges
- PELOTON*MEMBERSHIP
- PELOTON INTERACTIVE
- ONEPELOTON.COM
- PELOTON*APPAREL
- PELOTON*STORE