What is "RING*" on my bank statement?

RING* is usually a legitimate charge from Ring, Amazon's home security and video doorbell company.

Merchant: Ring | Category: Shopping

What Is This Charge?

A charge from Ring reflects a purchase at Ring, Amazon’s home security company that was founded in 2013 and is known for video doorbells, security cameras, and alarm systems. Ring is an online-first merchant, so it does not operate traditional retail stores with public store counts. The company sells hardware, cloud video storage, and subscription plans through Ring.com and Amazon-linked checkout flows. A statement descriptor with RING* usually points to a Ring device purchase, a Ring Protect subscription, or a related Amazon billing entry.

Why Does This Charge Appear on My Statement?

This charge appears when you buy a Ring device, renew a Ring Protect plan, or complete a checkout tied to your Ring account. It can also appear after an app-based subscription renewal for video storage or device monitoring. A family member may have placed the order using the same Amazon account, the same Ring login, or a saved payment card. If you recently activated a doorbell, camera, or alarm system, the charge often matches that setup event.

Typical Charge Amounts

Ring hardware charges often fall between $59.99 and $249.99, depending on whether you bought a doorbell, camera, or alarm bundle. Ring Protect plans commonly cost $4.99 per month for a single device and $9.99 per month for unlimited devices at one address. Annual Ring Protect billing is often $49.99 or $99.99, depending on the plan and billing cycle. Temporary card holds or authorization tests can appear for $1.00, $0.00, or a small pending amount before the final charge posts.

Common Variations

RING* RING*PROTECT RING*AMZN RING INC* RING.COM* RING* 800-656-1918 RING*PROTECT 800-656-1918 RING*AMZN MKTPLACE RING*ORDER RING*SUBSCRIPTION

Is This Charge Legitimate?

Check your Ring account at https://ring.com/account and review your order history, subscriptions, and device list. Open the Ring app and confirm whether a device was recently added, a plan renewed, or a shared user made the purchase. Compare the statement date with your email receipts from Ring or Amazon, because legitimate Ring charges usually generate a confirmation email. If you still do not recognize the charge, call Ring support at 1-800-656-1918 and ask for the exact order number and billing reference.

How to Dispute or Cancel

1. Sign in to your Ring account at https://ring.com and open the subscriptions or orders page to confirm the charge. 2. Cancel Ring Protect in the account portal before the next billing date if you do not want the plan to renew. 3. Contact Ring support at 1-800-656-1918 for billing questions, refunds, or order verification. 4. If the charge is unauthorized, file a dispute with your bank or card issuer right away while you keep the merchant case number. 5. Save screenshots, receipts, and the statement descriptor because banks often ask for proof during the dispute review.

Frequently Asked Questions

Why does my Ring charge show as RING*?

RING* is a common statement descriptor for a Ring purchase, a Ring Protect renewal, or a billing event tied to Ring.com or Amazon checkout. The asterisk often appears because the card network truncates the full merchant name. If you recently bought a doorbell, camera, or alarm plan, the charge is usually legitimate and linked to that order.

How do I cancel my Ring subscription?

To cancel Ring Protect, sign in at https://ring.com, open your account settings, and select the subscriptions or protection plan section. Turn off auto-renew before the next billing date so the plan does not renew again. You can also call Ring support at 1-800-656-1918 if the website will not let you cancel.

Why is my Ring charge a different amount than expected?

A Ring charge can differ from the expected amount if the original transaction was a temporary authorization, if tax was added, or if the plan billed annually instead of monthly. Device purchases can also change when shipping, accessories, or bundle pricing are included. Check your receipt and account history to compare the posted amount with the original checkout total.

Can Ring charges include a subscription renewal and a device purchase on the same statement?

Yes, a single statement can show both a Ring Protect renewal and a separate hardware purchase if they were processed on different dates. The descriptor may look similar for both charges, so the easiest way to tell them apart is by matching the amount to your receipt. Review your Ring account and Amazon order history to confirm whether one charge is for software service and the other is for equipment.

What should I do if I do not recognize a Ring charge?

First, check your Ring account, Amazon orders, and email receipts for the exact amount and date. Next, call Ring support at 1-800-656-1918 and ask for the order or subscription record tied to the charge. If the merchant cannot verify it, contact your bank or card issuer and start a card dispute immediately.

Similar Charges

  • RING*
  • RING*PROTECT
  • RING*AMZN
  • RING INC*
  • RING.COM*

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