What is "ROBLOX" on my bank statement?

ROBLOX is usually a legitimate charge for Roblox in-game currency, a Premium subscription, or a game-related purchase.

Merchant: Roblox Corporation | Category: Entertainment

What Is This Charge?

A charge from Roblox reflects a purchase at Roblox Corporation, the company behind the Roblox gaming platform, which was founded in 2004. Roblox is a digital entertainment business, not a physical retail chain, and it operates online rather than through store locations. The charge usually comes from Robux, a Roblox Premium subscription, or another in-app digital item purchase. Roblox is a global platform with millions of active users and no traditional store count.

Why Does This Charge Appear on My Statement?

This charge appears when someone on the account buys Robux, renews Roblox Premium, or purchases a game pass, avatar item, or private server access. It can also appear after a child taps an in-app buy button on an iPhone, Android phone, Xbox, or web browser. Some charges post a few hours or a few days after the purchase, so the statement date may not match the exact purchase time. If the account uses saved payment details, a recurring Premium renewal can post automatically without a new checkout screen.

Typical Charge Amounts

Roblox charges often start at $4.99 for 400 Robux and $9.99 for 800 Robux, and Roblox Premium commonly costs $4.99, $9.99, or $19.99 per month depending on the plan. Smaller purchases can be $0.99, $1.99, or $2.99 for low-value digital items or add-ons. Larger one-time purchases can reach $19.99, $49.99, or $99.99 when a user buys a bigger Robux package or multiple items. Some banks also show a temporary authorization hold for $1.00 before the final charge posts.

Common Variations

ROBLOX ROBLOX* ROBLOX CORP ROBLOX PREMIUM ROBLOX.COM ROBLOX*ROBUX ROBLOX*GAMEPASS ROBLOX*AVATAR ROBLOX*SUBSCRIPTION ROBLOX*####

Is This Charge Legitimate?

A Roblox charge is usually legitimate if someone in your household bought Robux, renewed Premium, or purchased a game item through the Roblox app, website, Xbox app, Apple App Store, or Google Play. Check the purchase history at https://www.roblox.com/transactions and compare the date, amount, and payment method with your statement. If the charge is unfamiliar, ask every user on the account whether they made a purchase on a phone, tablet, or game console. If you still do not recognize it, contact Roblox Support through https://www.roblox.com/support because Roblox does not publish a standard public billing phone number for most consumer disputes.

How to Dispute or Cancel

1. Cancel Roblox Premium in the same place where it was billed, such as your Roblox account, Apple Subscriptions, Google Play subscriptions, or Xbox subscriptions. 2. Review the Roblox transaction page at https://www.roblox.com/transactions and save screenshots of the charge, date, and amount. 3. If the purchase was unauthorized, submit a support request at https://www.roblox.com/support and include the transaction details and the last 4 digits of the card. 4. If Roblox does not resolve the issue, contact your bank or card issuer and start a card dispute or chargeback right away. 5. If the charge came from Apple, Google, or Microsoft, request a refund through that platform because their refund rules can differ from Roblox's own support process.

Frequently Asked Questions

Why does my Roblox charge show as ROBLOX* or ROBLOX CORP?

Roblox uses short billing descriptors that can include ROBLOX*, ROBLOX CORP, or ROBLOX.COM depending on the payment processor and device used. The charge usually means someone bought Robux, renewed Roblox Premium, or purchased a game pass or avatar item. Check https://www.roblox.com/transactions to match the exact amount and date.

How do I cancel my Roblox subscription?

Cancel Roblox Premium from the same platform where you started it. If you subscribed on Roblox.com, sign in and manage billing in your account settings. If you subscribed through Apple, Google Play, or Xbox, cancel in that platform's subscription settings because Roblox cannot always stop those renewals directly.

Why is my Roblox charge a different amount than expected?

The amount can differ because Roblox sells fixed Robux bundles, Premium plans, and add-on items at set prices like $4.99, $9.99, and $19.99. A bank may also show a temporary $1.00 authorization hold before the final charge posts. If the charge was made through Apple, Google, or Xbox, taxes or platform pricing can also change the final amount.

Can Roblox charges be refunded?

Refunds are not automatic for most Roblox purchases, especially for Robux and digital items that were already delivered. Start by checking the transaction history at https://www.roblox.com/transactions and then contact Roblox Support at https://www.roblox.com/support. If the charge was billed through Apple, Google Play, or Xbox, you should also request a refund through that platform.

How can I tell if a Roblox charge was made by my child?

Look for the charge in the Roblox transaction history and compare it with the device your child uses, such as an iPhone, Android phone, iPad, or Xbox. Roblox purchases often happen fast because Robux and avatar items are digital and delivered immediately. If the purchase was not approved, change the account password, remove saved payment methods, and review parental controls.

Similar Charges

  • ROBLOX
  • ROBLOX*
  • ROBLOX CORP
  • ROBLOX PREMIUM
  • ROBLOX.COM

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