What is "ROSS STORES" on my bank statement?
ROSS STORES is a legitimate Ross Dress for Less retail charge for clothing, home goods, or accessories.
Merchant: Ross Dress for Less | Category: Shopping
What Is This Charge?
A charge from Ross Dress for Less reflects a purchase at Ross Stores, Inc., a U.S. off-price retail chain founded in 1982. Ross operates more than 1,700 stores across the United States, Puerto Rico, and Guam, and it sells clothing, shoes, home goods, beauty items, and accessories. The descriptor usually means you bought something in a Ross store or from a Ross-branded point-of-sale terminal. Ross is a legitimate retail merchant, so the charge is usually tied to a normal in-store purchase rather than a subscription.
Why Does This Charge Appear on My Statement?
This charge appears when your card is used at checkout in a Ross store or when a cashier completes a transaction after you tap, swipe, or insert your card. It can also appear if a return was processed as a separate transaction, because some banks show the original purchase and the refund on different dates. A charge can also post a few days after the purchase because card networks often settle retail transactions after the store closes the sale. If the amount looks unfamiliar, the most common reason is that the store number in the descriptor is different from the city name you remember.
Typical Charge Amounts
Ross transactions are usually small to mid-sized retail purchases, often between $12 and $120. A single clothing item may post for $9.99, $14.99, $24.99, or $39.99, while a larger basket can reach $75 to $180. Ross does not normally charge a membership fee, and it does not use a monthly subscription model for standard shopping. Some banks may show a temporary authorization hold for $1.00 or a pending amount that later changes to the final purchase total.
Common Variations
ROSS STORES ROSS STORES #1234 ROSS STORES 1234 ROSS DRESS FOR LESS ROSS STORES CA ROSS STORES TX ROSS STORES FL ROSS STORES NV ROSS STORES AZ ROSS STORES NY
Is This Charge Legitimate?
Start by matching the date and amount on your statement to a Ross receipt, email receipt, or card terminal slip. Check the store number in the descriptor against the store location on your receipt, because Ross often includes a location code instead of a full city name. You can verify store information on the official Ross website at https://www.rossstores.com, and you can use the store locator to confirm the address. If you still do not recognize the charge, call Ross customer service at 1-800-335-1115 and ask for transaction help.
How to Dispute or Cancel
1. Look for the receipt and confirm whether the charge was a normal purchase, a split tender transaction, or a refund that posted later. 2. If the item was returned, keep the return receipt because Ross return policies can require proof of purchase and the original payment method. 3. Call Ross customer service at 1-800-335-1115 if the charge is wrong, duplicated, or tied to the wrong store number. 4. If Ross cannot resolve it, contact your bank or card issuer and file a card dispute right away so the bank can review the transaction and, if needed, issue a provisional credit.
Frequently Asked Questions
Why does my Ross Stores charge show as ROSS STORES #1234?
Ross often includes a store number in the card descriptor, so ROSS STORES #1234 usually means the purchase came from a specific location. The number helps identify the exact store that processed the payment, even when the city name does not appear. If you do not recognize the store, compare the date and amount with your receipt or call Ross at 1-800-335-1115.
How do I cancel my Ross Stores subscription?
Ross Stores does not normally sell a recurring subscription for in-store shopping, so there is usually nothing to cancel. If you see repeated charges, they are more likely duplicate card transactions, a delayed refund issue, or a card used again at checkout. Call Ross customer service at 1-800-335-1115 and ask your bank to block the card if you suspect unauthorized repeat charges.
Why is my Ross Stores charge a different amount than expected?
The amount can differ if the store applied tax, if multiple items were rung up together, or if a pending authorization later settled for the final total. A retail hold can also appear for a small amount before the full charge posts. Check the receipt, because Ross prices are item-specific and a basket total can change if one item was returned or voided at checkout.
Can Ross Stores charges be from an online order?
Yes, a Ross descriptor can sometimes appear when a payment is processed through a Ross-branded system, but most ROSS STORES charges come from in-store purchases. Ross is primarily a brick-and-mortar retailer, so the first thing to check is whether you shopped at a physical location on that date. If you did not, call 1-800-335-1115 and ask your bank to review the transaction.
What should I do if I returned an item but still see the charge?
Keep your return receipt and wait a few business days, because refunds can post after the original purchase. If the refund does not appear, contact the store that handled the return and give them the transaction date, amount, and store number. If the merchant cannot fix it, file a dispute with your card issuer and include the return proof.
Similar Charges
- ROSS STORES
- ROSS STORES #1234
- ROSS STORES 1234
- ROSS DRESS FOR LESS
- ROSS STORES CA