What is "TIM HORTONS" on my bank statement?
TIM HORTONS is usually a legitimate charge from the Tim Hortons coffee and quick-service restaurant chain.
Merchant: Tim Hortons | Category: Food Delivery
What Is This Charge?
A charge from Tim Hortons reflects a purchase at the Tim Hortons coffee and quick-service restaurant chain, which was founded in 1964 in Hamilton, Ontario. Tim Hortons operates more than 5,700 restaurants across Canada, the United States, and other international markets. The brand sells coffee, espresso drinks, donuts, breakfast sandwiches, lunch items, and packaged beverages. A bank statement descriptor like TIM HORTONS usually means the card was used in a store, drive-thru, or mobile order.
Why Does This Charge Appear on My Statement?
This charge appears when you pay for food or drinks at a Tim Hortons location with a debit card, credit card, or mobile wallet. It can also appear after a mobile app order, a delivery order, or a prepaid card reload tied to a Tim Hortons purchase. Some transactions post with a store number or city name because the payment terminal is tied to a specific franchise location. A small temporary authorization can also appear before the final amount posts.
Typical Charge Amounts
A typical Tim Hortons transaction is often between $2.50 and $8.50 for a coffee, tea, donut, or breakfast item. A breakfast sandwich, combo meal, or multiple-item order often posts between $7.00 and $15.00. Larger family or group orders can post between $15.00 and $30.00. A temporary card authorization may show as $1.00, $5.00, or another small hold before the final charge settles.
Common Variations
TIM HORTONS TIM HORTONS #1234 TIM HORTONS TORONTO ON TIM HORTONS CA TIM HORTONS 1234 MAIN ST TIM HORTONS STORE 1234 TIM HORTONS ONTARIO TIM HORTONS MONTREAL QC
Is This Charge Legitimate?
A TIM HORTONS charge is usually legitimate if you recently bought coffee, breakfast, or lunch at a Tim Hortons location. Check your receipt, email receipt, or the Tim Hortons app to match the date, amount, and store number. You can verify store details on the official site at https://www.timhortons.com or in the Tim Hortons app. If you do not recognize the charge, call the merchant at 1-888-601-1616 and ask for the location, time, and payment method used.
How to Dispute or Cancel
1. Review the receipt, app order history, and bank posting date to confirm whether the charge matches a real purchase. 2. Call Tim Hortons customer support at 1-888-601-1616 and ask the merchant to explain the transaction or reverse an obvious duplicate charge. 3. If the charge is unauthorized, file a dispute with your bank or card issuer right away and ask for a new card if needed. 4. Keep the receipt, screenshots, and call notes because banks often ask for proof before they complete a chargeback. Tim Hortons food purchases are generally final after preparation, but a clear billing error, duplicate charge, or unauthorized card use can still be disputed through your bank.
Frequently Asked Questions
Why does my Tim Hortons charge show as TIM HORTONS #1234?
That format usually means the charge came from a specific Tim Hortons store, and 1234 is the location or terminal number. Banks often display the store number instead of the full street address. If you bought coffee, breakfast, or a mobile order there, the descriptor is usually normal and legitimate.
How do I cancel my Tim Hortons subscription?
Tim Hortons does not usually bill as a recurring subscription for standard coffee purchases, so most charges are one-time transactions. If you are seeing repeated charges, check the Tim Hortons app, saved payment methods, and any linked delivery service account. To stop future charges, remove the card from the app and contact support at 1-888-601-1616.
Why is my Tim Hortons charge a different amount than expected?
The amount can differ because of tax, tips, a second item added at checkout, or a temporary card authorization that later changes to the final total. Mobile and drive-thru orders can also post differently if the store adjusts the ticket after payment. If the posted amount is still wrong after settlement, ask the store for the receipt and dispute the difference with your bank.
Can a Tim Hortons charge be from a delivery app?
Yes, a Tim Hortons charge can come from a delivery order placed through a third-party app or a marketplace checkout. In that case, the bank descriptor may still say TIM HORTONS even if the order was placed on another platform. Check your DoorDash, Uber Eats, SkipTheDishes, or app order history if you do not remember paying the restaurant directly.
What should I do if I do not recognize a Tim Hortons charge?
First, compare the date and amount with your receipts, app history, and family card use. Second, call Tim Hortons at 1-888-601-1616 and ask for the store details tied to the transaction. Third, if the charge is unauthorized, contact your bank immediately to dispute it and request a card replacement.
Similar Charges
- TIM HORTONS
- TIM HORTONS #1234
- TIM HORTONS TORONTO ON
- TIM HORTONS CA
- TIM HORTONS STORE 1234