What is "WIX*" on my bank statement?

WIX* is usually a legitimate charge from Wix for website services or a Wix-powered store purchase.

Merchant: Wix | Category: Payment Processor

Is This Charge Legitimate?

Yes, WIX* is generally a legitimate charge tied to Wix, a well-known website-building and online business platform. It can also appear when you buy something from a store or business that uses Wix to process its website checkout. If you or someone with access to your payment method used a Wix site, the charge is likely valid.

What Is WIX*?

Wix.com Ltd. is a technology company in the website-building and e-commerce industry. Wix provides tools for creating websites, hosting online stores, selling services, and accepting payments. A WIX* descriptor may mean you were billed directly by Wix for a subscription or add-on, or that a merchant using Wix processed your purchase through their site. The exact wording after WIX* often helps identify the specific store or service.

Why This Charge Appears on Your Statement

This descriptor usually appears when a payment is processed through Wix's checkout system or when you pay Wix for a website plan, domain, app, or premium feature. It may be a one-time purchase, a recurring subscription, or an online order from a small business using Wix as its storefront platform. Amounts vary widely, from a few dollars to monthly subscription fees or larger retail purchases. If the charge includes extra letters or numbers after WIX*, those often identify the specific merchant or transaction.

How to Verify This Charge

First, check your email for a Wix receipt, order confirmation, or subscription renewal notice around the charge date. Next, log in to any Wix account you may have and review billing, subscriptions, domains, and recent purchases. If you bought from a small business or online store, look for the merchant name in your order history or confirmation email, since the storefront may have used Wix checkout. Also ask household members or coworkers whether they used your card on a Wix site.

What to Do If You Don't Recognize It

Start by confirming whether anyone else who uses your card made a purchase on a Wix site or renewed a Wix service. If no one recognizes it, search your inbox for Wix-related emails and check any Wix accounts you may have forgotten about. Contact Wix support or the merchant behind the purchase to ask for the transaction details and any refund options. If the charge still looks unauthorized, contact your bank or card issuer right away to dispute it and request a new card if needed.

Frequently Asked Questions

What is the WIX* charge on my bank statement?

WIX* usually refers to a charge from Wix or a business that used Wix to process the payment. It may be for a website subscription, domain, app, or an online store purchase. Check your email and any Wix accounts for a matching receipt.

Is WIX* a scam or legitimate charge?

WIX* is usually legitimate and connected to Wix.com or a Wix-powered merchant. It is not automatically a scam just because the descriptor is unfamiliar. Verify the date and amount against your emails, subscriptions, and online orders.

Why was I charged by WIX*?

You were likely charged for a Wix subscription, domain renewal, premium feature, or a purchase from a store built on Wix. Some charges are recurring, while others are one-time checkout payments. The extra text after WIX* may identify the specific merchant.

How do I cancel or get a refund from WIX*?

If it is a Wix subscription, log in to your Wix account and open Billing & Payments to cancel auto-renewal. If it was a purchase from a Wix-powered store, contact that merchant directly for a refund. If you cannot identify the charge, ask your bank to help dispute it.

Why does WIX* appear twice on my statement?

You may have two separate charges, such as a subscription renewal and a domain or app fee, or two different purchases from Wix-powered merchants. Some merchants also place a temporary authorization before the final charge posts. Compare the dates and amounts in your account history to confirm.

Similar Charges

  • WIX*
  • WIX*WIX.COM
  • WIX*123456
  • WIX*STORE
  • WIX*PAYMENT

Helpful Guides