What is "1PASSWORD" on my bank statement?
1PASSWORD is a legitimate subscription charge from 1Password, the password manager service.
Merchant: 1Password | Category: Subscription
What Is This Charge?
A charge from 1Password reflects a purchase at 1Password, the password manager service founded in 2005. 1Password is a software subscription business, not a physical retail store, and it does not operate store locations. The company sells personal, family, team, and business plans for secure password storage and account access. A statement line with 1PASSWORD usually means an active subscription, a renewal, or a trial that converted to paid service.
Why Does This Charge Appear on My Statement?
This charge appears when you start a 1Password plan, renew an existing plan, or finish a free trial that rolls into paid billing. It can also appear after you add a family member, upgrade from an individual plan to a team plan, or switch billing from monthly to annual. If you bought the service through the App Store or Google Play, the card statement can still show 1PASSWORD even when the app store handled the payment. If you do not recognize the charge, check whether a spouse, family member, or coworker used your email address to create the account.
Typical Charge Amounts
Typical 1Password charges are often $2.99 to $4.99 per month for older personal plans and about $3.99 to $8.99 per month for current consumer plans, depending on billing region and plan type. Family plans are commonly billed around $4.99 to $6.99 per month, while business plans are usually billed per user and can start near $7.99 per user each month. Annual plans often post as one larger charge, such as $35.88, $47.88, $59.88, or $79.88, instead of a monthly amount. A temporary card authorization hold can also appear as $0.00 or $1.00 before the final subscription charge posts.
Common Variations
1PASSWORD 1PASSWORD.COM 1PASSWORD*SUBSCRIPTION 1PASSWORD INC 1PASSWORD 888-918-2412 1PASSWORD 1-888-918-2412 1PASSWORD*TEAM 1PASSWORD*FAMILY 1PASSWORD*RENEWAL 1PASSWORD*MONTHLY
Is This Charge Legitimate?
A 1PASSWORD charge is usually legitimate if you signed up for a password manager account, accepted a trial, or renewed a subscription. Check your email for receipts from 1Password and look for billing messages from support@1password.com. Open the 1Password app or sign in at https://my.1password.com to review your plan, billing date, and payment method. If you still do not recognize the charge, contact 1Password support at https://support.1password.com or by phone at 1-888-918-2412 and ask for the exact account tied to the transaction.
How to Dispute or Cancel
1. Sign in to your 1Password account at https://my.1password.com and open Billing or Subscription settings. 2. Cancel the plan there if you want to stop future renewals, because subscription services usually do not stop automatically after a card dispute. 3. If you were billed by Apple or Google, cancel in the App Store subscriptions page or Google Play subscriptions page instead of only in 1Password. 4. If the charge is unauthorized, call 1-888-918-2412, save the receipt, and file a dispute with your bank or card issuer right away. 1Password is a digital subscription service, so there is no physical return policy, but billing support can usually confirm the account, the renewal date, and whether a refund is available.
Frequently Asked Questions
Why does my 1PASSWORD charge show as 1PASSWORD*SUBSCRIPTION?
That descriptor usually means your card was billed for an active 1Password plan or an auto-renewal. The extra word SUBSCRIPTION is a billing label, not a separate merchant. Check your 1Password account at https://my.1password.com and your email receipts to match the renewal date and plan type.
How do I cancel my 1PASSWORD subscription?
Cancel by signing in at https://my.1password.com, opening Billing or Subscription settings, and turning off auto-renewal. If you subscribed through Apple or Google, cancel in the App Store or Google Play subscriptions menu instead. Save the confirmation email so you can show your bank if another charge appears later.
Why is my 1PASSWORD charge a different amount than expected?
The amount can differ because monthly and annual plans bill differently, taxes can be added, and app-store billing can include regional pricing. A trial can also convert to a full subscription after the trial ends. If you upgraded from a personal plan to a family or team plan, the next charge may be higher than the last one.
Does 1PASSWORD charge a setup fee or a card verification hold?
1Password normally bills for a subscription plan and does not charge a physical-store style setup fee. Some banks may show a temporary $0.00 or $1.00 authorization when the card is first added. That hold usually disappears within a few days and is not the final subscription charge.
Can I get a refund from 1PASSWORD if I was billed by mistake?
Refunds depend on the billing source and the timing of the charge. Contact 1Password support at 1-888-918-2412 or through https://support.1password.com and ask for billing review. If the charge is unauthorized, also open a dispute with your bank or card issuer immediately so the transaction is preserved for review.
Similar Charges
- 1PASSWORD
- 1PASSWORD.COM
- 1PASSWORD*SUBSCRIPTION
- 1PASSWORD INC
- 1PASSWORD 1-888-918-2412