What is "EHARMONY" on my bank statement?
EHARMONY is a legitimate subscription charge from the eHarmony dating service.
Merchant: eHarmony | Category: Subscription
What Is This Charge?
A charge from eHarmony reflects a purchase at eHarmony, the online dating service founded in 2000 and operated as a subscription-based digital platform rather than a physical store. eHarmony does not have retail store locations, so the charge usually comes from an online membership, auto-renewal, or a paid add-on inside the service. The merchant is best known for paid dating memberships that unlock messaging, profile viewing, and match features. Charges often appear after a user signs up on eharmony.com, starts a trial, or lets a subscription renew.
Why Does This Charge Appear on My Statement?
This charge usually appears because someone in the household started an eHarmony membership, accepted a free trial that converted to paid billing, or allowed an existing plan to renew automatically. It can also appear after a one-time upgrade such as a premium membership extension or a promotional offer that later billed at the full rate. If the card was stored in the account, the charge may post even if the purchase was made days earlier. If you do not recognize the charge, check whether a spouse, partner, or family member used the card on eharmony.com or in the eHarmony app.
Typical Charge Amounts
Typical eHarmony charges often fall around $35.90 for a monthly plan, about $59.90 for a 3-month plan, and about $119.90 for a 6-month plan, depending on promotions and billing terms. Some users also report introductory offers near $9.90 or $19.90 for a first billing period, followed by a higher renewal amount. A temporary card authorization or verification hold may appear for $1.00 or $0.00 before the final subscription charge posts. Taxes can also make the final amount slightly higher than the advertised membership price.
Common Variations
EHARMONY* EHARMONY.COM EHARMONY SUBSCRIPTION EHARMONY 800-XXX-XXXX EHARMONY INC EHARMONY MEMBERSHIP EHARMONY ONLINE EHARMONY CA EHARMONY 800-263-6677
Is This Charge Legitimate?
This charge is usually legitimate if you or someone with access to your card created an eHarmony account, accepted a trial, or agreed to auto-renewal terms. Start by logging in at https://www.eharmony.com and checking the billing or subscription page for the active plan, renewal date, and card used. If you need help, contact eHarmony customer support at 800-263-6677 and ask for the exact billing record tied to the descriptor. If the charge still looks wrong, compare the statement date, the email receipt, and the account history before filing a dispute.
How to Dispute or Cancel
1. Sign in to your eHarmony account and open the subscription or billing settings to confirm the plan, renewal date, and cancellation status. 2. Call eHarmony at 800-263-6677 and request cancellation, a billing explanation, or a refund review if the charge was unexpected. 3. Save screenshots, confirmation emails, and the exact descriptor from your bank statement before you contact your bank. 4. If eHarmony does not resolve the issue, file a card dispute with your bank or card issuer right away and ask them to block future recurring charges.
Frequently Asked Questions
Why does my eHarmony charge show as EHARMONY*?
EHARMONY* is a common card descriptor for eHarmony subscription billing, and the asterisk usually marks an online merchant format used by payment processors. It often appears when a trial converts to a paid plan, when a membership renews, or when the charge is processed through a billing partner tied to eharmony.com.
How do I cancel my eHarmony subscription?
Cancel by signing in at https://www.eharmony.com, opening account settings, and turning off auto-renewal before the next billing date. You can also call eHarmony customer support at 800-263-6677 to request cancellation and ask for written confirmation by email.
Why is my eHarmony charge a different amount than expected?
The amount can differ because eHarmony often bills promotional first periods, then renews at the standard rate on the next cycle. Taxes, regional billing rules, and temporary authorization holds of $1.00 or $0.00 can also make the statement amount look different from the price shown at checkout.
Does eHarmony charge monthly or upfront?
eHarmony can bill monthly or bill the full membership term upfront, depending on the plan you selected at signup. A 3-month or 6-month plan may post as one larger charge, while some promotional offers break the cost into smaller recurring payments.
Can I get a refund from eHarmony after canceling?
Refunds depend on the plan terms, the billing date, and whether the charge was already processed before cancellation. Contact eHarmony at 800-263-6677 first, then ask your bank to dispute the charge if the merchant refuses a refund or if the charge was unauthorized.
Similar Charges
- EHARMONY*
- EHARMONY.COM
- EHARMONY SUBSCRIPTION
- EHARMONY 800-XXX-XXXX
- EHARMONY 800-263-6677