What is "ELEVEN LABS" on my bank statement?

ELEVEN LABS is a legitimate subscription charge from ElevenLabs, an AI voice generation company.

Merchant: ElevenLabs | Category: Subscription

What Is This Charge?

A charge from ElevenLabs reflects a purchase at ElevenLabs, an AI voice generation company founded in 2022. ElevenLabs does not operate physical retail stores, so the charge is tied to a digital subscription or usage-based online service. The company provides text-to-speech, voice cloning, and speech generation tools for creators, developers, and businesses. A statement line like ELEVEN LABS usually means an active plan, a renewal, or an add-on usage charge.

Why Does This Charge Appear on My Statement?

This charge appears when someone starts a paid ElevenLabs plan, upgrades from a free account, or renews an existing subscription. It can also appear after a trial ends and billing begins automatically. In some cases, the charge is triggered by API usage, extra character credits, or a monthly plan renewal tied to the same account. If a family member, coworker, or contractor used your card to create an account, the descriptor can still post to your statement under the ElevenLabs name.

Typical Charge Amounts

Typical ElevenLabs charges often start at $5 per month for entry-level plans and $22 per month for creator-focused plans. Higher-tier plans can cost $99 per month or more for heavier commercial use and larger voice-generation limits. Some users also see usage-based charges, small authorization holds, or prorated amounts such as $1.00, $5.00, or $22.00 when a card is first verified or a plan changes mid-cycle. A statement amount that does not match the expected subscription price can still be legitimate if taxes, upgrades, or extra usage were added.

Common Variations

Common descriptor variations include ELEVEN LABS, ELEVENLABS, ELEVEN LABS*SUBSCRIPTION, ELEVEN LABS AI, and ELEVENLABS.COM. Some card statements may also show a web-style billing reference such as ELEVENLABS.COM/ACCOUNT or a shortened merchant label with a trailing code. Store-number patterns are not typical because ElevenLabs is a digital-only service and does not use retail location numbers. If a transaction includes a country code, invoice ID, or subscription tag, it is usually tied to the online billing system.

Is This Charge Legitimate?

This charge is usually legitimate if you or someone with access to your payment method signed up at https://elevenlabs.io or https://elevenlabs.com. Step 1 is to log in to your ElevenLabs account and open the billing or subscription page to match the posted amount with your plan. Step 2 is to check your email for invoices, renewal notices, or trial-end messages from ElevenLabs. Step 3 is to review your bank statement for the exact descriptor, date, and amount, then compare those details with the account history before assuming fraud.

How to Dispute or Cancel

1. Sign in to your ElevenLabs account and open the billing settings to cancel the plan before the next renewal date. 2. Save screenshots of the subscription page, invoice, and statement line so you have proof of the charge amount and date. 3. Contact ElevenLabs support through the help or contact page on https://elevenlabs.io if you need a refund or billing correction. 4. If you do not recognize the charge, call the number on the back of your card and open a bank dispute right away while the merchant review is pending. ElevenLabs is a digital subscription service, so there is no in-store return policy, and cancellation usually stops future billing rather than reversing a past charge automatically.

Frequently Asked Questions

Why does my ElevenLabs charge show as ELEVEN LABS*SUBSCRIPTION?

That descriptor usually means the payment was processed as an active subscription renewal or plan purchase. ElevenLabs is a digital AI voice service, so the billing line can include subscription text, a web address, or a short merchant code instead of a store name.

How do I cancel my ElevenLabs subscription?

Log in to your ElevenLabs account, open Billing or Subscription settings, and turn off auto-renew before the next billing date. Save the cancellation confirmation email, because that is the fastest proof if the charge appears again.

Why is my ElevenLabs charge a different amount than expected?

The amount can differ because of taxes, prorated billing after an upgrade, or extra usage beyond the monthly plan limit. A card verification hold of $1.00 or a partial-month charge can also post before the final subscription amount settles.

Does ElevenLabs charge monthly or yearly?

ElevenLabs can bill monthly or annually depending on the plan selected at checkout. The statement amount should match the billing cycle shown in your account, and annual plans are usually larger one-time charges than monthly renewals.

Can someone else’s ElevenLabs account charge my card?

Yes, if another person used your card number to start an account, the charge will still appear on your statement under the ElevenLabs merchant name. Check shared devices, saved payment methods, and email inboxes before filing a fraud claim.

Similar Charges

  • ELEVEN LABS
  • ELEVENLABS
  • ELEVEN LABS*SUBSCRIPTION
  • ELEVEN LABS AI
  • ELEVENLABS.COM

Related Charges

Helpful Guides