What is "FITBIT" on my bank statement?

FITBIT is usually a legitimate charge from Fitbit/Google for a device purchase or Fitbit Premium subscription.

Merchant: Fitbit | Category: Subscription

What Is This Charge?

A charge from Fitbit reflects a purchase at Fitbit, the wearable fitness company founded in 2007 and later acquired by Google in 2021. Fitbit is a consumer electronics and subscription business, and its products include fitness trackers, smartwatches, and the Fitbit Premium service. Fitbit does not operate a large retail store chain, so most charges come from its website, app, or online checkout flow. A statement descriptor like FITBIT usually means the transaction was processed by Fitbit or Google for hardware, accessories, or a paid membership.

Why Does This Charge Appear on My Statement?

This charge appears when you buy a Fitbit device, order replacement bands or accessories, or renew a Fitbit Premium subscription. It can also appear after a free trial ends and converts to a paid plan. Some charges post when a preauthorization or shipping hold is placed before the final amount settles. If you used the Fitbit app, Google Pay, or a saved card on Fitbit.com, the descriptor may still show only FITBIT or FITBIT GOOGLE.

Typical Charge Amounts

Fitbit Premium commonly costs $9.99 per month or $79.99 per year in the United States. Device purchases often range from about $79.95 for entry-level trackers to $249.95 or more for premium smartwatches. Accessories such as bands, chargers, and replacement parts often post between $14.95 and $39.95. A temporary card authorization may also appear as a $1.00 to $5.00 hold before the final charge settles.

Common Variations

FITBIT* FITBIT PREMIUM FITBIT INC FITBIT GOOGLE FITBIT.COM FITBIT*1234 FITBIT*US123 FITBIT PREMIUM*MONTHLY FITBIT PREMIUM*ANNUAL FITBIT INC*ORDER 123456

Is This Charge Legitimate?

First, compare the amount and date against your Fitbit.com order history or your Fitbit app subscription screen. Second, check your email for a receipt from Fitbit or Google that matches the last four digits of the card used. Third, review Google Payments at https://pay.google.com and your Fitbit account at https://www.fitbit.com for active subscriptions, renewals, or recent device orders. If you still do not recognize the charge, contact Fitbit support through the Help Center at https://support.google.com/fitbit and ask for the order number tied to the descriptor.

How to Dispute or Cancel

1. Sign in to your Fitbit or Google account and open subscriptions at https://www.fitbit.com or https://pay.google.com to cancel any active Fitbit Premium plan. 2. If you bought a device or accessory, review the order status and return window in your confirmation email, because many Fitbit hardware purchases follow the seller’s posted return policy rather than a blanket cancellation rule. 3. Contact Fitbit support through the official help pages and request a refund or order review if the charge is incorrect. 4. If the merchant cannot resolve it, call the number on the back of your card and open a bank dispute for the exact amount, date, and descriptor shown on the statement.

Frequently Asked Questions

Why does my FITBIT charge show as FITBIT* or FITBIT GOOGLE?

FITBIT* and FITBIT GOOGLE are common card descriptors for Fitbit purchases and subscriptions processed through Google systems. The extra text usually identifies the merchant platform, the subscription type, or an internal order reference. Check your Fitbit order email, Google Payments history, and Fitbit Premium settings to match the charge.

How do I cancel my Fitbit subscription?

Cancel Fitbit Premium by signing in to your Fitbit account or Google Payments account and turning off auto-renew. Go to https://pay.google.com or the Fitbit app, open subscriptions, and confirm the cancellation before the next billing date. If you were billed through Apple or another app store, cancel there as well.

Why is my FITBIT charge a different amount than expected?

The amount can differ because Fitbit may place a temporary authorization hold before the final charge posts. Device orders can also include tax, shipping, or accessory add-ons that change the total. Monthly subscriptions usually post at $9.99, while annual plans post at $79.99, so a different amount often means a one-time purchase rather than a membership fee.

Can Fitbit charges be from a free trial ending?

Yes, a FITBIT charge can appear when a Fitbit Premium free trial converts to a paid subscription. The first billed amount is often $9.99 for monthly billing or $79.99 for annual billing. Check the trial end date in your account settings and cancel before that date if you do not want the renewal.

What should I do if I do not recognize a FITBIT charge?

Start by checking your Fitbit.com order history, Google Payments, and email receipts for the exact amount and date. If nothing matches, contact Fitbit support through the official help site and then call your bank to dispute the charge. Keep the descriptor, transaction date, and amount ready so the bank can open the case faster.

Similar Charges

  • FITBIT*
  • FITBIT PREMIUM
  • FITBIT INC
  • FITBIT GOOGLE
  • FITBIT.COM

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