What is "FRESHLY" on my bank statement?

FRESHLY is a legitimate charge from Freshly, a meal delivery subscription for prepared meals.

Merchant: Freshly | Category: Food Delivery

What Is This Charge?

A charge from Freshly reflects a purchase at Freshly, a prepared-meal subscription service that delivers ready-to-eat meals to customers in the United States. Freshly was founded in 2012, and it operates as a direct-to-consumer food subscription rather than a traditional retail store chain. Freshly does not have physical store locations, so the charge usually comes from an online meal plan, a recurring delivery order, or a subscription renewal. The merchant is commonly associated with meal boxes, weekly meal plans, and auto-renewing food deliveries.

Why Does This Charge Appear on My Statement?

This charge appears when you place a Freshly order, start a subscription, or allow a weekly meal plan to renew automatically. It can also appear after you update your delivery schedule, change your meal count, or resume a paused account. A charge may post a few days after checkout because the card authorization and final capture can happen on different dates. If you share a family account or used a saved card, the charge can also reflect an order placed by another person with access to the account.

Typical Charge Amounts

Freshly charges often fall around $8.99 to $11.49 per meal, depending on the plan and meal count. A 4-meal order can total about $35.96 to $45.96 before tax or delivery fees, while a 12-meal order can total about $107.88 to $137.88 before extras. Temporary card holds can appear for $1.00 or for the full order amount before the final charge posts. Taxes, shipping, and promotional discounts can make the final posted amount different from the checkout total.

Common Variations

FRESHLY FRESHLY* FRESHLY.COM FRESHLY MEALS FRESHLY*MEALS FRESHLY.COM/ORDER FRESHLY*NY FRESHLY*CA FRESHLY*AZ

Is This Charge Legitimate?

A Freshly charge is usually legitimate if you recently ordered meals, restarted a subscription, or received a renewal notice by email. Check your Freshly account at https://www.freshly.com and review your order history, billing page, and delivery schedule. Look for a confirmation email from Freshly that matches the posted amount and the transaction date on your bank statement. If you do not recognize the charge, call Freshly support at 1-866-282-6379 and ask for the order number, billing date, and account email tied to the charge.

How to Dispute or Cancel

1. Sign in to your Freshly account at https://www.freshly.com and open the subscription or billing settings. 2. Cancel the plan before the next renewal date if you do not want future charges, and save the cancellation confirmation screen or email. 3. Contact Freshly support at 1-866-282-6379 if you need help with an unexpected order, a duplicate charge, or a delivery that never arrived. 4. If Freshly cannot resolve the issue, contact your bank or card issuer and file a dispute with the exact transaction date, amount, and merchant descriptor. 5. Keep screenshots, emails, and any chat transcripts, because banks usually ask for proof before reversing a subscription charge.

Frequently Asked Questions

Why does my Freshly charge show as FRESHLY* or FRESHLY.COM?

Freshly often uses short billing descriptors like FRESHLY*, FRESHLY.COM, or FRESHLY MEALS to identify online subscription charges. The extra symbol or web address usually appears because the payment was processed through an e-commerce billing system instead of a physical store register. Match the amount and date against your Freshly account and order confirmation email to verify the charge.

How do I cancel my Freshly subscription?

Cancel your Freshly subscription by signing in at https://www.freshly.com, opening account or billing settings, and selecting the cancellation option before the next renewal date. Save the confirmation page or email after you finish, because that proof helps if another charge posts later. If the website does not work, call Freshly support at 1-866-282-6379 and ask for written confirmation.

Why is my Freshly charge a different amount than expected?

Freshly charges can differ from the expected amount because taxes, shipping, discounts, and meal-count changes affect the final total. Some cards also show a temporary authorization hold before the final charge posts, and that hold can be $1.00 or the full order amount. If you changed your plan, skipped a week, or added meals after checkout, the posted amount may not match the first estimate.

Does Freshly charge automatically every week?

Yes, Freshly subscriptions can renew automatically on a weekly schedule unless you pause or cancel the plan before the cutoff time. That means a charge can appear even if you did not place a new manual order that day. Check your renewal date inside your Freshly account and compare it with the statement posting date.

What should I do if I do not recognize a Freshly charge?

First, log in to your Freshly account and review recent orders, saved payment methods, and delivery history. Second, call Freshly support at 1-866-282-6379 and ask them to identify the order tied to the descriptor. Third, contact your bank and dispute the charge if Freshly cannot match it to a valid account or order.

Similar Charges

  • FRESHLY
  • FRESHLY*
  • FRESHLY.COM
  • FRESHLY MEALS
  • FRESHLY*MEALS

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