What is "LASTPASS" on my bank statement?
LASTPASS is usually a legitimate subscription charge for LastPass password manager services.
Merchant: LastPass | Category: Subscription
What Is This Charge?
A charge from LastPass reflects a purchase of password manager software and account security services from LastPass, a password management brand founded in 2008. LastPass is a digital subscription business, not a physical store, and it does not have retail locations. The charge usually appears when a user pays for a personal, family, or business plan that stores passwords, generates secure logins, or adds multi-factor authentication features.
Why Does This Charge Appear on My Statement?
This charge appears when someone in your household or business starts a LastPass subscription, renews an existing plan, or upgrades from a free account to a paid plan. It can also appear after a trial period ends and the card on file is billed automatically. In some cases, the charge comes from an annual renewal that was set up months earlier, so the transaction date may feel unexpected even though the account was active.
Typical Charge Amounts
LastPass personal plans have commonly been billed around $3.00 to $4.00 per month when paid monthly, and annual plans have often been billed around $36.00 to $48.00 per year. Family plans have commonly been billed around $4.00 to $5.00 per month or about $48.00 to $60.00 per year. Business and team plans are usually higher, and a card may also show a temporary authorization hold of $1.00 before the final subscription charge posts.
Common Variations
LASTPASS LASTPASS* LASTPASS.COM LASTPASS SUBSCRIPTION LASTPASS 800-XXX-XXXX LASTPASS*PLAN LASTPASS*RENEWAL LASTPASS.COM/CHARGE LASTPASS US LASTPASS 888-XXX-XXXX
Is This Charge Legitimate?
A LastPass charge is usually legitimate if you or someone with access to your email, browser, or password vault signed up for the service. Check your LastPass account at https://www.lastpass.com and sign in with the email address tied to the card charge. Review the billing history inside the account, and compare the posted amount with the plan price shown on the subscription page.
If you do not recognize the charge, check for a free trial that converted to paid status, a family member’s account, or a business account paid from a shared card. Review the receipt email from LastPass, because it usually lists the plan name, billing date, and the last four digits of the card used. If you still cannot match the charge, contact LastPass support through the Help Center at https://support.lastpass.com and verify whether the payment came from an active account.
How to Dispute or Cancel
1. Log in to your LastPass account and open the billing or subscription page. 2. Cancel auto-renewal before the next billing date if you no longer want the service. 3. Save the cancellation confirmation email and any receipt showing the charge amount. 4. If the charge is unauthorized, contact your bank or card issuer right away and start a dispute while you contact LastPass support.
LastPass does not operate like a retail store with a return window, so subscription refunds depend on the plan terms and support review. If you need help, use the LastPass support site at https://support.lastpass.com and the official website at https://www.lastpass.com. If the card was charged without permission, ask your bank to block future recurring payments and replace the card if needed.
Frequently Asked Questions
Why does my LASTPASS charge show as LASTPASS*?
LASTPASS* is a normal card descriptor for a digital subscription charge from LastPass. The asterisk often appears because the payment processor adds a billing prefix, and the charge usually matches a personal, family, or business plan renewal. Check your LastPass account and receipt email to confirm the exact plan and billing date.
How do I cancel my LASTPASS subscription?
Cancel your LastPass subscription by signing in at https://www.lastpass.com, opening account settings, and turning off auto-renewal. Save the confirmation screen or email after you cancel. If the charge already posted, contact support at https://support.lastpass.com and also tell your bank to stop future recurring payments.
Why is my LASTPASS charge a different amount than expected?
A LastPass charge can differ from what you expected if the plan renewed annually instead of monthly, if taxes were added, or if a trial converted to a paid subscription. Some cards also show a temporary $1.00 authorization before the final amount posts. Compare the charge to the billing receipt in your LastPass account.
Can LASTPASS charges come from a family or business account?
Yes, LastPass charges can come from a family plan or a business plan paid by a shared card. A spouse, child, coworker, or IT administrator may have added the card to the account. Check the email address on the receipt and the billing history in the LastPass dashboard.
What should I do if I do not recognize a LASTPASS charge?
If you do not recognize a LastPass charge, first search your email for a LastPass receipt and then check whether anyone in your household or company uses the service. Next, review your LastPass account at https://www.lastpass.com and contact support at https://support.lastpass.com. If the charge still looks unauthorized, dispute it with your bank immediately.
Similar Charges
- LASTPASS
- LASTPASS*
- LASTPASS.COM
- LASTPASS SUBSCRIPTION
- LASTPASS*PLAN