What is "MAILCHIMP" on my bank statement?

MAILCHIMP is a legitimate charge from Mailchimp, usually for an email marketing subscription or add-on.

Merchant: Mailchimp | Category: Subscription

What Is This Charge?

A charge from Mailchimp reflects a purchase at Mailchimp, the email marketing platform founded in 2001 and now operated by Intuit. Mailchimp is a subscription business, and it sells email campaigns, audience management, automation, and paid add-ons rather than physical retail goods. Mailchimp does not have store locations, because it is a software service with online billing only. A statement line for MAILCHIMP usually means someone used a Mailchimp account, trial, or team workspace tied to your email or business.

Why Does This Charge Appear on My Statement?

This charge appears when a Mailchimp plan renews automatically after a monthly or annual billing cycle. It also appears when a user upgrades from a free plan to a paid plan, adds more contacts, or buys an extra feature such as SMS, advanced reporting, or a dedicated IP. A charge can post after a campaign sends, after an account crosses a plan limit, or after a saved payment method is charged for a past invoice. If the card belongs to a business, the charge may come from an employee, contractor, or marketing agency that connected the card to the account.

Typical Charge Amounts

Mailchimp charges often start at $13 per month for entry-level paid plans, and many small accounts pay around $20 to $50 per month. Larger contact lists can push monthly bills to $75, $150, or more, especially when the audience size grows or add-ons are enabled. Annual plans can post as a single charge of $156, $300, or higher depending on the plan tier and contact count. Temporary authorization holds can also appear as $1.00 or a small pending test charge when a card is first added.

Common Variations

MAILCHIMP MAILCHIMP* MAILCHIMP.COM MAILCHIMP INC MAILCHIMP 800-315-5939 MAILCHIMP INTL MAILCHIMP*SUBSCRIPTION MAILCHIMP*INVOICE 12345 MAILCHIMP*PLAN MAILCHIMP*US

Is This Charge Legitimate?

Check whether you or someone on your team created a Mailchimp account at https://mailchimp.com or signed in through Intuit. Review the invoice history inside the Mailchimp app, because the billing page shows the plan name, invoice date, and last four digits of the card used. If you do not recognize the charge, contact Mailchimp support through the Help Center at https://mailchimp.com/help/ and verify whether the account email matches your own. If the charge still looks wrong, call the number on your card and ask the bank to identify the merchant descriptor, posting date, and authorization details.

How to Dispute or Cancel

1. Sign in to Mailchimp and open Billing or Plans to cancel the subscription before the next renewal date. 2. Download the latest invoice and check whether the charge came from a monthly plan, annual plan, or add-on purchase. 3. Contact Mailchimp support through the Help Center at https://mailchimp.com/help/ if you need account access or billing clarification. 4. If you did not authorize the charge, call the number on the back of your card immediately and open a card dispute while the bank investigates. Mailchimp charges are digital subscription charges, so there is no physical return policy, but cancellation usually stops future billing after the current cycle ends.

Frequently Asked Questions

Why does my Mailchimp charge show as MAILCHIMP*?

MAILCHIMP* is a common card descriptor for a Mailchimp subscription or add-on purchase. The asterisk usually appears when the processor adds a billing prefix before the merchant name. Check your Mailchimp invoice history and account email to match the charge date, amount, and plan tier.

How do I cancel my Mailchimp subscription?

Cancel by signing in to Mailchimp, opening Billing or Plans, and selecting the option to end automatic renewal. Save the final invoice and confirm the cancellation email before the next billing date. If you cannot access the account, contact Mailchimp support through https://mailchimp.com/help/ and ask the bank to block future recurring charges.

Why is my Mailchimp charge a different amount than expected?

Mailchimp bills based on plan tier, audience size, and add-ons, so the amount can change when your contact list grows or a feature is added. A monthly bill can also include taxes, prorated upgrades, or an annual renewal posted as one larger charge. Review the invoice line items inside your account to see the exact reason.

Can Mailchimp charges include taxes or international fees?

Yes, Mailchimp charges can include sales tax, VAT, or foreign transaction fees depending on your billing country and card issuer. The merchant invoice usually shows the base subscription amount, while your bank statement may show a slightly higher final posted amount. Check both the invoice and your card terms to compare the totals.

What should I do if I do not recognize a Mailchimp charge?

First, search your inbox for Mailchimp invoices and sign-in emails tied to your business address. Next, check whether an employee, agency, or contractor used your card for a marketing account. If the charge still looks unauthorized, call your bank right away and dispute the transaction while you also contact Mailchimp support.

Similar Charges

  • MAILCHIMP
  • MAILCHIMP*
  • MAILCHIMP.COM
  • MAILCHIMP INC
  • MAILCHIMP 800-315-5939

Related Charges

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