What is "OFFERUP" on my bank statement?
OFFERUP is usually a legitimate charge from the OfferUp marketplace for buying, selling, or promoted listings.
Merchant: OfferUp | Category: Shopping
What Is This Charge?
A charge from OfferUp reflects a purchase, fee, or promoted listing on the OfferUp marketplace, which launched in 2011 and operates as a mobile-first local buying and selling platform rather than a traditional retail chain. OfferUp does not have physical store locations, so the charge usually comes from an in-app transaction, seller promotion, shipping label, or service fee tied to a listing. OfferUp is a shopping and marketplace business, and the charge often appears when a user buys an item, pays for shipping, or upgrades a listing to get more visibility. A legitimate OfferUp charge is usually tied to activity inside the OfferUp app or on offerup.com.
Why Does This Charge Appear on My Statement?
This charge appears when you complete a purchase in the OfferUp app, accept a shipping cost, or pay a fee for a promoted listing or seller tool. It can also appear after you buy an item from another user and the payment is processed through OfferUp’s checkout system. A second common trigger is a recurring or repeated promotion purchase if you have used paid listing boosts or similar seller features. A third trigger is a delayed card capture, where the amount posts after the order is confirmed or after shipping is created.
Typical Charge Amounts
OfferUp charges are often small, and many marketplace fees post in the $1.00 to $10.00 range for promotions, verification, or minor service charges. Buyer payments for items commonly fall between $10.00 and $150.00, depending on the item price and shipping cost. Shipping-related charges can add $4.99, $7.99, $9.99, or more, depending on package size and delivery method. If a card is temporarily authorized before final capture, the pending amount may be $1.00, $5.00, or the full order total until the transaction settles.
Common Variations
OFFERUP OFFERUP* OFFERUP.COM OFFERUP INC OFFERUP CA OFFERUP*1234 OFFERUP 1234567890 OFFERUP.COM/BUY OFFERUP PROMO OFFERUP SHIPPING
Is This Charge Legitimate?
A legitimate OfferUp charge should match an order, promotion, or shipping action you made in the OfferUp app or on offerup.com. Open the OfferUp app, tap your profile, and review your purchases, sales, messages, and payment history for the exact amount and date. Check the email tied to your account for an order confirmation or receipt, because OfferUp usually sends transaction details after checkout. If you do not recognize the charge, contact OfferUp support through the Help Center at https://help.offerup.com and review the transaction before assuming fraud.
How to Dispute or Cancel
1. Open the OfferUp app and find the order, listing boost, or shipping transaction that matches the charge. 2. Cancel the order or promotion in the app if the transaction is still pending, because some marketplace actions can be stopped before final capture. 3. Contact OfferUp support through https://help.offerup.com and use the account email linked to the charge. 4. If the charge is unauthorized, call the number on the back of your card and start a bank dispute at the same time, because card issuers can block future charges while the merchant review is pending. OfferUp does not operate a standard retail return desk, so refunds usually depend on the order status, seller terms, and whether the item has shipped or been delivered.
Frequently Asked Questions
Why does my OfferUp charge show as OFFERUP*?
OFFERUP* usually means the payment was processed through OfferUp’s card system and the asterisk is part of the merchant descriptor. It often appears when you buy an item, pay for shipping, or purchase a promoted listing inside the app. Check your OfferUp order history and email receipt to match the exact amount and date.
How do I cancel my OfferUp subscription?
OfferUp is mainly a marketplace, so most charges are not subscriptions. If you paid for a promotion, boost, or other in-app feature, open the OfferUp app, go to your profile or listing settings, and cancel the paid feature before it renews or posts again. If you cannot find a cancel option, contact OfferUp support at https://help.offerup.com and ask them to stop future billing.
Why is my OfferUp charge a different amount than expected?
The amount can differ because shipping, taxes, service fees, or a temporary card authorization may be added after checkout. A seller promotion may also post as a separate charge from the item price. Review the item total, shipping label cost, and final receipt in the OfferUp app to see the exact breakdown.
Can OfferUp charges be from a seller promotion or boosted listing?
Yes, OfferUp charges can come from paid listing boosts, promoted posts, or other seller tools. These charges are usually small and may recur if you enabled a repeat promotion or selected a multi-day boost. Check your listing settings and payment history in the app to confirm whether the charge matches a promotion you approved.
What should I do if I do not have an OfferUp account?
If you do not have an OfferUp account, the charge may be unauthorized, a family member may have used your card, or the descriptor may be from a past account you forgot about. Search your email inbox for OfferUp receipts and ask anyone with access to your card if they used the app. If nothing matches, contact OfferUp support and file a bank dispute immediately.
Similar Charges
- OFFERUP
- OFFERUP*
- OFFERUP.COM
- OFFERUP INC
- OFFERUP CA