What is "PANDORA" on my bank statement?

PANDORA is usually a legitimate charge from Pandora's music streaming service, often for a subscription or trial conversion.

Merchant: Pandora | Category: Streaming

What Is This Charge?

A charge from Pandora reflects a purchase at Pandora, the music streaming service launched in 2000 and operated by Sirius XM Holdings, with no physical retail store count because it is a digital subscription business. Pandora is a streaming platform that offers free ad-supported listening, Pandora Plus, and Pandora Premium. A statement line with PANDORA usually means a subscription fee, a trial conversion, or an in-app renewal tied to a Pandora account. The charge is usually legitimate when the cardholder signed up on Pandora.com, in the Pandora app, or through Apple App Store or Google Play billing.

Why Does This Charge Appear on My Statement?

This charge appears when a free trial ends and converts to a paid plan automatically. It also appears when a monthly or annual subscription renews on the billing date stored in the account. A family member may have used the same card to start Pandora Plus or Pandora Premium on a phone, tablet, or smart speaker. A charge can also show up after a plan change, an account reactivation, or a billing retry after a failed payment.

Typical Charge Amounts

Pandora Plus is commonly billed at $4.99 per month for one account. Pandora Premium is commonly billed at $10.99 per month for one account. Annual plans may post as $54.89 for Pandora Plus or $109.89 for Pandora Premium, depending on taxes and billing platform fees. Small authorization holds can appear as $0.00, $1.00, or a temporary pending amount before the final subscription charge posts.

Common Variations

PANDORA PANDORA*SUBSCRIPTION PANDORA MEDIA LLC PANDORA.COM PANDORA*PLUS PANDORA*PREMIUM PANDORA*RENEWAL PANDORA 800-868-0307 PANDORA MEDIA LLC 800-868-0307 PANDORA.COM/BILLING

Is This Charge Legitimate?

Check whether anyone in your household has an active Pandora account at https://www.pandora.com/account or in the Pandora app. Review the email address tied to the account and compare it with the receipt email in your inbox. Look for a renewal notice, trial-end email, or app-store receipt from Apple or Google before assuming fraud. If the charge still looks unfamiliar, call Pandora support at 1-800-868-0307 and ask for the billing date, plan type, and account email tied to the descriptor.

How to Dispute or Cancel

1. Sign in to Pandora at https://www.pandora.com/account and open the subscription or billing page. 2. Cancel the plan in the account settings, or cancel through Apple Subscriptions or Google Play if the charge came from an app store. 3. Save the cancellation confirmation and check whether the plan remains active until the end of the current billing period. 4. If you do not recognize the charge, call 1-800-868-0307 and ask for a refund review, then file a card dispute with your bank at the same time if the merchant cannot resolve it quickly. Pandora charges are usually nonrefundable after the billing cycle starts, so acting before the next renewal date matters.

Frequently Asked Questions

Why does my Pandora charge show as PANDORA*SUBSCRIPTION?

PANDORA*SUBSCRIPTION usually means the charge is tied to an active Pandora Plus or Pandora Premium plan. The descriptor often changes based on the billing system, the app store used, or the renewal type. Check the Pandora account page, the receipt email, and any Apple or Google subscription records to match the charge to the correct account.

How do I cancel my Pandora subscription?

Cancel your Pandora subscription by signing in at https://www.pandora.com/account and opening the subscription settings. If you subscribed through Apple or Google, cancel in the App Store subscriptions menu or the Google Play subscriptions menu instead of the Pandora website. Save the cancellation confirmation and verify that future renewal charges stop after the current billing period ends.

Why is my Pandora charge a different amount than expected?

A Pandora charge can differ because of taxes, annual billing, app-store pricing, or a plan upgrade from Plus to Premium. A trial may also convert at a full monthly rate after the promotional period ends. If the amount is much higher than the listed plan price, check whether multiple accounts, duplicate renewals, or a family member’s subscription used the same card.

Can Pandora charges come from Apple or Google billing?

Yes, Pandora subscriptions can be billed through Apple App Store or Google Play, and the statement descriptor may still show PANDORA or a related billing name. In that case, the cancellation must be done in the Apple or Google subscription settings, not only inside Pandora. The receipt email usually identifies the platform that processed the payment.

What should I do if I do not recognize a Pandora charge?

First, check your email for a Pandora receipt and review any active subscriptions on the Pandora account page. Second, ask household members whether they started a free trial or renewed a plan on a shared card. Third, call Pandora at 1-800-868-0307, and if the charge still cannot be explained, contact your bank to dispute the transaction.

Similar Charges

  • PANDORA
  • PANDORA*SUBSCRIPTION
  • PANDORA MEDIA LLC
  • PANDORA.COM
  • PANDORA*PLUS

Related Charges

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