What is "PRIME VIDEO" on my bank statement?
PRIME VIDEO is usually a legitimate Amazon streaming charge for a Prime Video subscription or channel add-on.
Merchant: Amazon Prime Video | Category: Streaming
What Is This Charge?
PRIME VIDEO is a charge from Amazon's Prime Video streaming service. This descriptor appears for movie rentals, movie purchases, TV show season purchases, or premium channel subscriptions (like Starz, Paramount+, or AMC+) added through Prime Video. Note that basic Prime Video streaming access is included with an Amazon Prime membership and doesn't generate a separate PRIME VIDEO charge.
Why Does This Charge Appear on My Statement?
This charge appears when you buy or rent content beyond what's included with a standard Prime membership, or when you subscribe to a premium channel add-on through the Prime Video app. Renting a movie gives you 30 days to start watching and 48 hours to finish once started. Purchasing gives permanent access. Premium channel subscriptions renew monthly until canceled.
Typical Charge Amounts
Movie rentals on Prime Video typically cost $3.99-$5.99 for standard definition and $4.99-$6.99 for HD. Movie purchases range from $9.99 to $19.99. TV show season purchases cost $14.99-$34.99 depending on the show. Premium channel add-ons like Starz ($9.99/month), Paramount+ ($5.99/month), or MGM+ ($5.99/month) appear as recurring monthly charges.
Common Variations
Prime Video charges may appear as PRIME VIDEO, AMAZON PRIME VIDEO, AMZN PRIME VIDEO, PRIME VIDEO*CHANNELNAME, or AMAZON VIDEO. Channel subscriptions sometimes show as PRIME VIDEO*STARZ or PRIME VIDEO*PARAMOUNT. The base Amazon Prime membership charge ($14.99/month or $139/year) appears separately as AMAZON PRIME or AMZN PRIME.
Is This Charge Legitimate?
Check your Prime Video purchase history at amazon.com/your-account or through the Prime Video app under "My Stuff" > "Purchases." Also check "Channels" under your Prime Video settings to see active premium channel subscriptions. Family members sharing your Amazon account or Fire TV devices could be making purchases—especially one-click rentals, which don't require a password by default.
How to Dispute or Cancel
For accidental purchases, request a refund at amazon.com/your-orders within 48 hours if you haven't started watching the content. To cancel a premium channel subscription, go to amazon.com/appstoresubscriptions, find the channel, and click "Cancel." To prevent accidental purchases, enable purchase restrictions with a PIN in your Prime Video settings. Contact Amazon customer service at 1-888-280-4331 for billing disputes.
Frequently Asked Questions
I already pay for Amazon Prime. Why am I seeing a separate Prime Video charge?
Your Amazon Prime membership includes access to Prime Video's standard streaming library at no extra cost. A separate PRIME VIDEO charge means you rented or purchased a specific movie or show, or subscribed to a premium channel add-on (like Starz or Paramount+) through the Prime Video platform. These premium purchases cost extra.
How do I find out which movie or show I was charged for?
Visit amazon.com/your-orders and filter by 'Digital Orders' to see your Prime Video purchases and rentals. You can also open the Prime Video app, go to 'My Stuff,' and check your purchase history. Each transaction shows the content title, date, and amount charged.
Someone in my family rented a movie on Prime Video. Can I get a refund?
Yes—visit amazon.com/your-orders, find the rental, and request a refund within 48 hours of purchase as long as the video hasn't been streamed. To prevent future accidental purchases, set up a Prime Video PIN by going to Account & Settings > Restrictions in the Prime Video app.
What's the difference between renting and buying on Prime Video?
Renting gives you 30 days to start watching and 48 hours to finish once you press play. After that, access expires. Buying gives you permanent access to stream the title anytime. Rentals cost $3.99-$6.99 while purchases cost $9.99-$19.99. Buying makes sense for content you'll rewatch.
How do I cancel a Prime Video channel subscription?
Go to amazon.com/appstoresubscriptions (or Account & Settings in the Prime Video app), find the channel you want to cancel, and click 'Cancel Channel.' You'll keep access through the end of your current billing period. Channel subscriptions don't cancel when you cancel Amazon Prime—they must be canceled separately.
Similar Charges
- PRIME VIDEO
- AMAZON PRIME VIDEO
- AMZN PRIME VIDEO
- PRIME VIDEO*CHANNELNAME
- AMAZON VIDEO