What is "SAMSUNG" on my bank statement?
SAMSUNG is usually a legitimate charge for a Samsung product, accessory, or service purchase.
Merchant: Samsung Electronics | Category: Shopping
What Is This Charge?
A charge from Samsung reflects a purchase at Samsung Electronics, a global consumer electronics company founded in 1938 in South Korea. Samsung is a major retailer and manufacturer of phones, tablets, TVs, appliances, wearables, and accessories, and it also sells directly through Samsung.com and Samsung Store channels. Samsung operates a large retail footprint through brand stores, carrier partners, and online storefronts, and the exact store count changes by country and market. A Samsung statement descriptor usually means you bought a device, accessory, repair service, or digital item tied to a Samsung account.
Why Does This Charge Appear on My Statement?
This charge appears after you complete a purchase on Samsung.com, in a Samsung Store, or through the Samsung Shop app. It can also appear after you place a preorder for a phone, tablet, watch, or appliance, because the card is often authorized before the item ships. Some charges appear after you buy Samsung Care+ coverage, a screen repair, or an accessory such as earbuds, chargers, cases, or smart tags. A pending authorization can also show up first and then post later as the final amount.
Typical Charge Amounts
Samsung charges often range from $19.99 for a charger or cable to $199.99 for earbuds, watches, or midrange accessories. Phone purchases commonly run from $799.99 to $1,299.99, and premium foldable models can exceed $1,800. Samsung Care+ plans often post as monthly charges around $3.99 to $17.99, depending on the device and coverage level. A temporary card authorization may appear for $1.00, $50.00, or the full order total before the final charge posts.
Common Variations
SAMSUNG SAMSUNG* SAMSUNG STORE SAMSUNG ELECTRONICS SAMSUNG US SAMSUNG.COM SAMSUNG ONLINE SAMSUNG SHOP SAMSUNG ELECTRONICS AMERICA SAMSUNG STORE #1234 SAMSUNG STORE 0123 SAMSUNG.COM/US
Is This Charge Legitimate?
A Samsung charge is usually legitimate if you recently bought a Samsung product, subscribed to Samsung Care+, or placed a preorder on Samsung.com. Check your Samsung account order history at https://www.samsung.com/us/account/ and compare the order total, shipping address, and purchase date to the statement line. Review the Samsung Shop app and your email inbox for an order confirmation, shipping notice, or refund notice that matches the amount. If you do not recognize the charge, call Samsung Support at 1-800-726-7864 and ask for the exact order number tied to the descriptor.
How to Dispute or Cancel
1. Log in to your Samsung account and open Orders to confirm whether the charge matches a real purchase. 2. If the item is unopened or eligible, start a return through Samsung.com or the Samsung Shop app and follow the return instructions on the order page. 3. Call Samsung Support at 1-800-726-7864 to cancel an order, request a refund, or ask for a billing explanation. 4. If Samsung cannot resolve the issue, contact your bank or card issuer and file a dispute while the charge is still within the bank's dispute window. Keep the order number, screenshots, emails, and tracking details because the bank may ask for proof that the charge was unauthorized.
Frequently Asked Questions
Why does my Samsung charge show as SAMSUNG*?
SAMSUNG* usually means the charge came from Samsung Electronics or one of its online checkout systems. The asterisk often appears when the merchant descriptor includes a store, website, or authorization marker. Check your Samsung account order history and email receipts to match the exact amount and date.
How do I cancel my Samsung subscription?
To cancel a Samsung subscription, sign in to your Samsung account, open the subscription or orders section, and stop renewal before the next billing date. If the charge is for Samsung Care+ or another service, call Samsung Support at 1-800-726-7864 and ask for cancellation confirmation. Save the cancellation email or case number.
Why is my Samsung charge a different amount than expected?
A Samsung charge can differ because of preauthorization holds, tax, shipping, trade-in adjustments, or a split shipment. Samsung may place a temporary hold for $1.00, $50.00, or the full order total before the final amount posts. Compare the posted charge to the order confirmation and shipping invoice.
Can Samsung charges include accessories or warranty plans?
Yes, Samsung statement charges can cover accessories, device protection, repair services, and warranty-style plans such as Samsung Care+. Accessories often post as smaller amounts, while protection plans can bill monthly or as a one-time fee. Check the order description to see whether the charge is for hardware, service, or coverage.
What should I do if I never bought anything from Samsung?
If you never bought anything from Samsung, first check whether a family member used your card or whether the charge is a pending authorization that will drop off. Then call Samsung Support at 1-800-726-7864 and ask for the order details tied to the descriptor. If the merchant cannot verify the purchase, file a dispute with your bank immediately.
Similar Charges
- SAMSUNG*
- SAMSUNG STORE
- SAMSUNG ELECTRONICS
- SAMSUNG US
- SAMSUNG.COM