What is "SHEETZ" on my bank statement?
SHEETZ is a legitimate charge from Sheetz, the gas station and convenience store chain.
Merchant: Sheetz | Category: Other
What Is This Charge?
A charge from Sheetz reflects a purchase at Sheetz, the U.S. gas station and convenience store chain founded in 1952. Sheetz operates more than 700 locations across Pennsylvania, Maryland, Virginia, West Virginia, Ohio, North Carolina, and Michigan. Sheetz sells fuel, coffee, snacks, made-to-order food, and in-store convenience items. A statement line with SHEETZ usually means the card was used at a Sheetz pump, checkout counter, or mobile order.
Why Does This Charge Appear on My Statement?
This charge appears when you pay for fuel, food, drinks, or store items at a Sheetz location. It can also appear after a card-present purchase at the register or a card-not-present order placed through the Sheetz app or kiosk. Some fuel purchases post first as a temporary authorization and then settle for the final amount later. A small difference between the amount you expected and the posted amount can happen when a pump places a preauthorization hold before the final fuel total is known.
Typical Charge Amounts
Typical Sheetz transactions often range from $3.00 for a drink or snack to $75.00 or more for a full fuel purchase. Fuel pumps commonly place temporary holds of $1.00, $25.00, $50.00, or $100.00 depending on the card issuer and pump settings. In-store food orders often post around $6.00 to $15.00, and a coffee or breakfast item can post around $2.50 to $8.00. If you used a debit card at the pump, the pending amount can be higher than the final settled charge for 1 to 3 business days.
Common Variations
SHEETZ SHEETZ #123 SHEETZ GAS SHEETZ STORE 045 SHEETZ #0045 SHEETZ 1234 SHEETZ FUEL SHEETZ MART SHEETZ STORE ####
Is This Charge Legitimate?
A legitimate Sheetz charge should match a recent fuel, food, or store purchase made by you or someone with access to your card. Check your receipt, your Sheetz app order history, and your bank’s pending transactions to confirm the date and amount. You can verify store activity through the Sheetz app or by visiting https://www.sheetz.com. If you do not recognize the charge, call Sheetz customer service at 1-800-487-5444 and ask for the exact store number and transaction details.
How to Dispute or Cancel
1. Review the receipt, the pump number, and the store number shown on the statement line. 2. Call Sheetz customer service at 1-800-487-5444 and ask whether the charge is a final sale, a pending hold, or a duplicate transaction. 3. If the charge is incorrect, request a refund or reversal from Sheetz and keep the case number. 4. Contact your bank or card issuer immediately and open a dispute if the merchant cannot resolve it, because card networks often require fast reporting for unauthorized charges. 5. If the charge came from the Sheetz app or a saved payment method, remove the card from the app and cancel any active order or stored payment profile.
Frequently Asked Questions
Why does my Sheetz charge show as SHEETZ #123?
SHEETZ #123 usually means the purchase came from a specific Sheetz store and the number is the location identifier. The charge can appear that way for fuel, in-store food, or a mobile order tied to that store. Match the store number on your receipt or app history to confirm the exact location.
How do I cancel my Sheetz subscription?
Sheetz does not typically use a subscription model for normal fuel or in-store purchases. If you saved a card in the Sheetz app or placed an order you want to stop, open the app, remove the payment method, and cancel any active order before pickup. If you need help, call 1-800-487-5444 and ask about the specific account or order.
Why is my Sheetz charge a different amount than expected?
A different amount is often caused by a fuel preauthorization hold, which can be $1.00, $25.00, $50.00, or $100.00 before the final amount posts. Debit cards can show a larger pending amount than the final settled charge. The final charge should match the actual fuel pumped or items purchased once the transaction settles.
Can a Sheetz charge be from a gas pump hold?
Yes, a Sheetz charge can be a temporary gas pump hold rather than the final purchase amount. The hold is common when you pay at the pump because the system checks that the card is valid before the exact fuel total is known. The pending amount usually drops to the real charge after settlement.
How do I verify a SHEETZ charge on my bank statement?
Check the date, amount, and store number against your receipt, your Sheetz app history, and any recent fuel or food purchase. If the charge still looks unfamiliar, visit https://www.sheetz.com or call 1-800-487-5444 for transaction help. If the merchant cannot explain it, file a dispute with your bank right away.
Similar Charges
- SHEETZ
- SHEETZ #123
- SHEETZ GAS
- SHEETZ STORE 045
- SHEETZ FUEL