What is "SLACK" on my bank statement?

SLACK is usually a legitimate subscription charge for Slack, the workplace messaging app owned by Salesforce.

Merchant: Slack | Category: Subscription

What Is This Charge?

A charge from Slack reflects a purchase at Slack, the workplace messaging app that launched in 2013 and is now owned by Salesforce. Slack is a subscription software service, not a physical retail store, and it does not operate a public store count like a chain retailer. The charge usually means a team, company, or individual account paid for a paid Slack plan, an add-on, or a prorated billing adjustment. The descriptor can also appear when a trial converts to a paid workspace plan.

Why Does This Charge Appear on My Statement?

This charge appears when a Slack workspace owner, billing admin, or account holder starts or renews a paid subscription. It can also appear after a free trial ends and the account automatically converts to a paid plan. A charge may post when a monthly or annual invoice renews, when seats are added, or when a prorated upgrade is billed mid-cycle. If several people use the same workspace, the cardholder may not be the person who created the account.

Typical Charge Amounts

Slack charges commonly start at $7.25 per active user per month for the Pro plan when billed annually, and $8.75 per user per month when billed monthly. Business+ pricing is commonly $15.00 per user per month when billed annually, and $18.00 per user per month when billed monthly. Enterprise Grid pricing is custom and is usually invoiced through a sales contract rather than a fixed public price. Small authorization holds can also appear as $1.00 or a temporary pending charge before the final invoice posts.

Common Variations

SLACK SLACK.COM SLACK * SLACK SAN FRANCISCO CA SLACK.COM SAN FRANCISCO CA SLACK 415-555-0000 CA SLACK *SAN FRANCISCO CA SLACK SALESFORCE

Is This Charge Legitimate?

Check whether you or your employer use Slack at https://slack.com or in the Slack app on iOS, Android, Mac, or Windows. Review the workspace billing page, because the charge usually comes from the account owner rather than from a public checkout receipt. Look for an invoice email from Slack or Salesforce, and compare the billed amount with the number of paid seats, the plan tier, and the renewal date. If you do not recognize the charge, contact Slack support through https://slack.com/help and verify the workspace name before assuming fraud.

How to Dispute or Cancel

1. Sign in to the workspace billing settings at https://slack.com and open the billing or subscriptions page. 2. Cancel auto-renewal, downgrade the plan, or remove extra seats if the charge came from a workspace you control. 3. Contact Slack support through the Help Center if you need invoice details, because Slack billing is tied to the workspace account and not to a retail return policy. 4. If you do not control the workspace or the charge is unauthorized, call the number on the back of your card and file a bank dispute right away while you document the invoice, date, and amount.

Frequently Asked Questions

Why does my Slack charge show as SLACK SAN FRANCISCO CA?

Slack billing descriptors often include the company location in San Francisco, California, so SLACK SAN FRANCISCO CA usually points to a legitimate subscription invoice. The location text does not mean you bought something in a store. It usually means a workspace plan, seat upgrade, or renewal was processed through Slack’s billing system.

How do I cancel my Slack subscription?

Cancel Slack by signing in to the workspace as the billing owner, opening Settings and billing, and turning off auto-renewal or downgrading the plan. If you cannot access the workspace, ask the admin who controls the account to cancel it. Slack billing is managed inside the workspace, so cancellation is not handled like a retail return.

Why is my Slack charge a different amount than expected?

Slack charges can differ because the bill may be prorated when seats are added, a plan is upgraded mid-cycle, or a free trial converts to paid service. Annual and monthly pricing also differ, and taxes can increase the final total. A temporary $1.00 authorization hold may also appear before the final invoice posts.

Does Slack charge per user or per workspace?

Slack usually bills by active user seat, not by a one-time workspace fee. The final amount depends on the plan tier, billing cycle, and number of paid members on the invoice date. That is why a single charge can be much higher than a basic app subscription.

Is a Slack charge the same as Salesforce billing?

Slack is owned by Salesforce, but the charge may still appear as SLACK rather than SALESFORCE on your statement. The billing record usually reflects the product name and the workspace invoice, not the parent company name. If you need proof, compare the charge with the invoice email from Slack.

Similar Charges

  • SLACK
  • SLACK.COM
  • SLACK *
  • SLACK SAN FRANCISCO CA
  • SLACK.COM SAN FRANCISCO CA

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