What is "SURFSHARK" on my bank statement?
SURFSHARK is a legitimate subscription charge from Surfshark, a VPN and online privacy service.
Merchant: Surfshark | Category: Subscription
What Is This Charge?
A charge from Surfshark reflects a purchase of a VPN and online privacy subscription from Surfshark, a cybersecurity company founded in 2018. Surfshark is a digital service, so it does not have physical store locations, and the charge usually comes from an online account signup or renewal. The company sells subscription plans for VPN access, antivirus, identity protection, and related privacy tools. The merchant name on a bank statement often appears as Surfshark B.V. because the business is registered in the Netherlands.
Why Does This Charge Appear on My Statement?
This charge appears when someone starts a paid Surfshark plan, renews an existing subscription, or completes a free-trial conversion. It can also appear after an annual billing cycle if auto-renewal is turned on in the account settings. A family member or coworker may have used the same card to buy the service on a phone, laptop, or browser checkout page. If the card was saved in a browser or app, the charge can post without a fresh manual entry of the card number.
Typical Charge Amounts
Surfshark charges commonly start around $2.49 per month on long-term promotional plans, and monthly plans are often priced around $15.45 to $17.95 per month before tax. Annual or multi-year subscriptions can bill as a single upfront charge of about $47.88, $59.76, or $79.68 depending on the plan and promotion. Add-ons such as antivirus or identity protection can increase the total by about $1.99 to $4.99 per month or more. Some banks also place a temporary authorization hold for $0.00, $1.00, or a small test amount before the final subscription charge posts.
Common Variations
SURFSHARK SURFSHARK* SURFSHARK.COM SURFSHARK VPN SURFSHARK B.V. SURFSHARK B.V. AMSTERDAM SURFSHARK B.V. NL SURFSHARK SUBSCRIPTION SURFSHARK RENEWAL SURFSHARK 800-XXX-XXXX
Is This Charge Legitimate?
A Surfshark charge is usually legitimate if you or someone in your household created an account, started a free trial, or enabled auto-renewal. The fastest way to verify it is to sign in at https://surfshark.com and open the billing or subscriptions page. You can also check the email inbox tied to the card for a receipt from Surfshark, because the receipt usually lists the plan name, renewal date, and billing amount. If you do not recognize the charge, compare the statement date with recent signups on your phone, tablet, or browser password manager.
How to Dispute or Cancel
To cancel, sign in to your Surfshark account at https://surfshark.com, open the billing section, and turn off auto-renewal before the next billing date. If you need help, contact Surfshark support through the website chat or help center, and keep the receipt number and last four digits of the card ready. If the charge is unauthorized, ask your bank or card issuer to start a dispute while you contact Surfshark, because parallel reporting can speed up the review. If you are within the refund window for a qualifying plan, request a refund from Surfshark support and save every confirmation message.
Frequently Asked Questions
Why does my Surfshark charge show as SURFSHARK B.V.?
SURFSHARK B.V. is the legal billing name used by Surfshark, so the statement descriptor can differ from the brand name shown in the app or website. This usually happens when the merchant processor posts the charge under the registered company name in the Netherlands. Check your Surfshark account, receipt email, and renewal date to match the amount and billing cycle.
How do I cancel my Surfshark subscription?
Log in at https://surfshark.com, open the account or billing page, and switch off auto-renewal before the next renewal date. Then save the cancellation confirmation and check your email for a receipt or cancellation notice. If you bought through Apple App Store or Google Play, cancel in that store as well because the merchant billing rules are different.
Why is my Surfshark charge a different amount than expected?
The amount can differ because Surfshark often bills a promotional annual or multi-year price upfront instead of a monthly price. Taxes, currency conversion, and add-ons like antivirus or extra privacy features can also change the final total. If you saw a small temporary authorization first, that hold can disappear and then be replaced by the full subscription charge.
Does Surfshark renew automatically?
Yes, Surfshark subscriptions commonly renew automatically unless auto-renewal is turned off in the account settings. The renewal charge can post on the same day each billing cycle, and annual plans may bill once for the full term. Check the billing page and email receipts to confirm the next renewal date.
What should I do if I do not recognize a Surfshark charge?
First, search your email for a Surfshark receipt and check whether anyone else used the card on the same date. Next, sign in to the Surfshark account linked to the email address and review the subscription status. If the charge still looks unauthorized, contact your bank to dispute it and ask Surfshark support for the transaction details.
Similar Charges
- SURFSHARK
- SURFSHARK*
- SURFSHARK.COM
- SURFSHARK VPN
- SURFSHARK B.V.