What is "THREDUP" on my bank statement?

THREDUP is usually a legitimate charge from ThredUp, the online thrift and resale marketplace for clothing and accessories.

Merchant: ThredUp | Category: Shopping

What Is This Charge?

A charge from ThredUp reflects a purchase at ThredUp, the online resale marketplace for women’s and kids’ clothing, shoes, handbags, and accessories. ThredUp was founded in 2009, and it operates as an e-commerce retailer rather than a chain of physical stores. ThredUp does not have a large public store count because it sells primarily through its website and mobile app. A statement line with THREDUP usually means you bought a resale item, paid shipping, or paid a service fee tied to a ThredUp order.

Why Does This Charge Appear on My Statement?

This charge appears when you complete a checkout on thredup.com or in the ThredUp app. It can also appear after you buy a Clean Out Kit, pay for shipping, or accept an order that includes taxes and handling. A charge can post after a delayed authorization, so the amount on your statement can reflect the final captured total rather than the first amount you saw at checkout. If you used a saved card, the purchase may post under THREDUP even if you placed the order days earlier.

Typical Charge Amounts

Typical ThredUp charges often fall between $12 and $80 for a single resale clothing order. Small accessory purchases can post around $8 to $25, while larger multi-item orders can reach $100 to $200 before tax and shipping. If you bought a Clean Out Kit or paid for return shipping, the charge can be a separate amount such as $5.99, $7.99, or $9.99 depending on the service shown at checkout. Temporary card authorizations can also appear for $1.00, $0.00, or the full order total before the final charge settles.

Common Variations

THREDUP* THREDUP.COM THREDUP INC THREDUP ONLINE THREDUP*ORDER THREDUP*CA THREDUP*TX THREDUP*NY THREDUP*####

Is This Charge Legitimate?

A THREDUP charge is usually legitimate if you recently placed an order on thredup.com, used the ThredUp app, or signed up for a ThredUp service. Check your ThredUp account order history first, because the posted amount should match an order, shipping fee, or service fee. Review your email for a receipt from ThredUp and compare the date, item total, and shipping charge. If you do not recognize the purchase, log in at https://www.thredup.com and check for saved cards, active orders, and account activity.

How to Dispute or Cancel

1. Sign in to your ThredUp account and open your order history to confirm the charge, because many issues are resolved by matching the posted amount to a recent order. 2. Contact ThredUp support through the Help Center at https://www.thredup.com/help, because ThredUp handles order questions, returns, and account issues there. 3. If the item is eligible, start a return immediately, because resale marketplaces often have a short return window and return eligibility can depend on item type and sale status. 4. If you still do not recognize the charge, call the number on the back of your card and file a card dispute at the same time, because your bank can block future charges while ThredUp investigates the transaction.

Frequently Asked Questions

Why does my ThredUp charge show as THREDUP*ORDER?

THREDUP*ORDER usually means the merchant posted the charge with an order-level descriptor instead of the plain store name. This often happens after an online checkout, a shipping fee, or a final capture after authorization. Check your ThredUp account order history and your receipt email to match the exact amount and date.

How do I cancel my ThredUp subscription?

ThredUp does not operate like a typical monthly subscription service for most shoppers, so there may be no recurring plan to cancel. If you enrolled in a specific service, sign in to your account, open the Help Center at https://www.thredup.com/help, and look for account or service settings. If you cannot find a cancellation option, contact support and ask them to confirm whether any recurring billing is active.

Why is my ThredUp charge a different amount than expected?

The amount can differ because the final charge may include sales tax, shipping, handling, or a delayed capture after checkout. ThredUp orders can also change if an item is adjusted, a coupon is applied, or a temporary authorization posts before the final amount. Compare the statement line with your receipt and order confirmation to see whether the posted charge is the final settled total.

Does ThredUp charge for returns?

ThredUp may charge return shipping or deduct a return-related fee depending on the item, return method, and policy in effect at the time of purchase. The exact cost should appear in your order details or return instructions before you send anything back. Review the return terms in your account and on the product page so you know whether the item is eligible for a refund.

How can I verify a ThredUp purchase I do not remember?

Search your email for a receipt from ThredUp, then log in at https://www.thredup.com and review recent orders, saved payment methods, and shipping addresses. Match the posted amount to the order total, tax, and shipping. If nothing matches, contact your bank immediately and ask them to start a card dispute while you secure the account.

Similar Charges

  • THREDUP*
  • THREDUP.COM
  • THREDUP INC
  • THREDUP ONLINE
  • THREDUP*ORDER

Related Charges

Helpful Guides