What is "ZAPIER" on my bank statement?
ZAPIER is usually a legitimate subscription charge from Zapier, the workflow automation service.
Merchant: Zapier | Category: Subscription
What Is This Charge?
A charge from Zapier reflects a purchase at Zapier, the workflow automation software company founded in 2011. Zapier is a subscription service, not a physical retail store, and it connects apps so tasks can run automatically without manual work. The company does not operate store locations, so a Zapier charge usually comes from an online account, team plan, or app integration subscription. A statement line that says ZAPIER usually means the billing came from a Zapier account tied to an email address or workspace.
Why Does This Charge Appear on My Statement?
A Zapier charge appears when someone starts a paid plan, upgrades from a free plan, or renews an existing subscription. It can also appear after a trial ends and the account converts to a paid tier automatically. A team member may have connected a company card to a shared workspace, which can make the charge look unfamiliar. In some cases, the charge is triggered by monthly billing for task usage, add-ons, or a higher plan level.
Typical Charge Amounts
Zapier charges often start at $19.99 per month for entry-level paid plans, and higher plans can cost $49, $69, or $99 per month. Annual billing can post as a larger one-time charge, such as $239.88, $588, or $1,188, depending on the plan and seat count. Some accounts also show a temporary authorization hold of $1.00 or a card verification charge before the first full payment. Enterprise or high-volume automation plans can cost more than $100 per month when task limits or team features increase.
Common Variations
Common descriptor variations include ZAPIER, ZAPIER.COM, ZAPIER*SUBSCRIPTION, and ZAPIER INC. Some card statements may also show ZAPIER.COM/BILLING or ZAPIER*PLAN when the charge is tied to a specific subscription tier. A merchant descriptor may include a location or processor code, but Zapier charges are usually identified by the ZAPIER name rather than a store number. If the charge includes an email or workspace reference, it usually points to the account owner or billing contact.
Is This Charge Legitimate?
A Zapier charge is usually legitimate if you, your employer, or a teammate created a Zapier account and entered the card on file. Check your email for receipts from Zapier and search for billing messages from support@zapier.com. Log in at https://zapier.com and open the billing page to confirm the plan, renewal date, and payment history. If you do not recognize the charge, ask coworkers whether they connected the card to a shared automation workspace before you dispute it.
How to Dispute or Cancel
1. Sign in to your Zapier account at https://zapier.com and open Billing or Plan settings to cancel the subscription. 2. Save the cancellation confirmation and check whether the plan remains active until the end of the paid period, because subscription services often do not refund unused time. 3. Contact Zapier support through the help center at https://zapier.com/help and review the receipt email for the exact billing date and plan name. 4. If the charge is unauthorized, call the number on the back of your card and start a bank dispute at the same time, because your bank can block future charges while the merchant review is pending.
Frequently Asked Questions
Why does my Zapier charge show as ZAPIER.COM?
ZAPIER.COM is a normal billing descriptor for a Zapier subscription. It usually appears when the card was used for a paid plan, an auto-renewal, or a team workspace billing profile. The website name is often used instead of a store name because Zapier is a software service, not a physical retailer.
How do I cancel my Zapier subscription?
Cancel by signing in at https://zapier.com, opening Billing or Plan settings, and turning off auto-renewal. Save the confirmation email and check whether your access continues until the end of the current billing cycle. If the charge came from a team account, ask the workspace owner to cancel it from the same billing page.
Why is my Zapier charge a different amount than expected?
The amount can differ if the account switched from monthly to annual billing, upgraded to a higher task limit, or added extra seats. A trial can also convert to a paid plan at the end of the trial period, which creates a larger first charge than expected. If you see a $1.00 authorization hold, that is usually a card verification and not the final subscription amount.
Can Zapier charges come from a team account?
Yes, Zapier charges can come from a shared team workspace when one person adds the company card to the billing profile. That means the statement may show ZAPIER even if you did not personally create the account. Check with your team’s admin, finance lead, or IT contact before filing a dispute.
Does Zapier offer refunds for canceled subscriptions?
Zapier subscription charges are usually billed in advance, so cancellation often stops the next renewal instead of refunding the current period. Review the receipt and billing terms in your account to confirm the plan dates and any refund policy. If the charge was unauthorized, contact your bank immediately and report it as a card dispute.
Similar Charges
- ZAPIER
- ZAPIER.COM
- ZAPIER*SUBSCRIPTION
- ZAPIER INC
- ZAPIER.COM/BILLING