What is "DISNEY+" on my bank statement?
DISNEY+ is a legitimate streaming subscription from Disney. If you don't recognize it, check for a monthly or annual plan on your account.
Merchant: Disney+ | Category: Streaming
What Is This Charge?
A charge from Disney+ reflects a purchase at Disney Streaming Services, LLC, the company behind Disney’s subscription video service that launched in 2019. Disney+ is a streaming business, and it sells monthly and annual access to movies, series, and live or on-demand content. The service is part of The Walt Disney Company, which was founded in 1923 and operates a global entertainment business with streaming, parks, studios, and consumer products. If you see this descriptor, it usually means a subscription, a renewal, or a bundled plan tied to a Disney account.
Why Does This Charge Appear on My Statement?
This charge appears when a Disney+ subscription renews on a monthly or annual billing cycle. It also appears when someone in your household starts a free trial, upgrades to a bundle, or adds Disney+ through a third-party app store like Apple App Store or Google Play. In some cases, the charge is posted after a card update, a failed payment retry, or a plan change from basic to ad-free. If you do not recognize it, the most common explanation is that the account was created with your email address, phone number, or payment card.
Typical Charge Amounts
A standard Disney+ monthly plan in the U.S. has commonly been priced at $7.99 with ads or $13.99 without ads. Annual plans have commonly been priced around $79.99 for the ad-supported tier and $139.99 for the ad-free tier. Bundle pricing can be higher, such as $14.99 per month for Disney+ and Hulu with ads, or $24.99 per month for Disney+, Hulu, and ESPN+ without ads. Temporary authorization holds are usually $1.00 or $0.00, and the final posted amount should match the plan shown in your account billing page.
Common Variations
DISNEY+ DISNEY PLUS DISNEY+* DISNEYPLUS disney-plus DISNEYPLUS.COM DISNEY STREAMING DISNEY*PLUS DISNEY+ 888-905-7888 DISNEYPLUS 800-328-0368
Is This Charge Legitimate?
Check your Disney account at https://www.disneyplus.com/account and sign in with the email address tied to the card. Review the billing history, plan type, and renewal date, because legitimate charges will match a listed subscription or bundle. If the charge came through Apple, open Settings > Apple ID > Subscriptions, and if it came through Google Play, open Play Store > Payments & subscriptions > Subscriptions. You can also call Disney+ support at 1-888-905-7888 to confirm the merchant name, the plan, and the last four digits of the card used.
How to Dispute or Cancel
First, cancel the subscription in the same place where it was billed, because Disney+ charges through Disney, Apple, Google, or another partner depending on how the account was created. Second, if you want a refund, contact Disney+ support at 1-888-905-7888 and ask whether the charge is eligible based on the billing date and plan status. Third, if you still do not recognize the transaction, file a dispute with your bank or card issuer and tell them the exact descriptor, date, and amount. Fourth, keep screenshots of the account page, cancellation confirmation, and any support emails, because those records help the bank review the claim.
Frequently Asked Questions
Why does my Disney+ charge show as DISNEY+*?
DISNEY+* is a normal billing descriptor for a Disney+ subscription, and the asterisk often appears because of the processor or card network formatting. The charge usually matches a monthly plan, annual renewal, or bundle purchase tied to your Disney account. Check your billing page at https://www.disneyplus.com/account and compare the date and amount to your subscription history.
How do I cancel my Disney+ subscription?
Cancel in the same place where you started the subscription. If you signed up on Disney+, go to https://www.disneyplus.com/account, open your plan details, and choose cancel. If you subscribed through Apple or Google Play, cancel in those app stores instead, because Disney cannot stop those billing cycles directly.
Why is my Disney+ charge a different amount than expected?
The amount can differ if your plan changed from monthly to annual, if a bundle was added, or if taxes were applied based on your state. A charge can also look different when the billing source is Apple or Google, because those platforms may add separate tax or currency adjustments. Compare the posted amount with the plan price shown in your account history before disputing it.
Can Disney+ charges be from a free trial ending?
Yes, a free trial can convert to a paid subscription when the trial period ends. The first posted charge usually appears on the renewal date listed in your account, and the amount should match the plan you selected. If you do not want the paid plan, cancel before the trial end date in the same account used to start it.
What phone number can I use to verify a Disney+ charge?
You can call Disney+ support at 1-888-905-7888 to verify the merchant, plan type, and billing source. Have the transaction date, exact amount, and the last four digits of the card ready. If the charge came from Apple or Google Play, also check those subscription settings because the merchant may appear differently there.
Similar Charges
- DISNEY+
- DISNEY PLUS
- DISNEY+*
- DISNEYPLUS
- disney-plus