What is "DISNEY PLUS" on my bank statement?
DISNEY PLUS is a legitimate Disney+ streaming subscription charge, usually for a monthly or annual plan.
Merchant: Disney+ | Category: Streaming
What Is This Charge?
DISNEY PLUS is a charge for the Disney+ streaming service operated by The Walt Disney Company. Disney+ provides on-demand access to content from Disney, Pixar, Marvel, Star Wars, National Geographic, and other properties. This charge represents your monthly or annual subscription fee for the service.
Why Does This Charge Appear on My Statement?
This charge appears because you have an active Disney+ subscription that bills automatically. Disney+ offers standalone subscriptions as well as bundles with Hulu and ESPN+. The charge recurs on your billing anniversary date each month or year. If you signed up through a promotion (like a free trial or carrier deal), the charge begins once the promotional period ends.
Typical Charge Amounts
Disney+ Basic (with ads) costs $9.99/month or $99.99/year. Disney+ Premium (no ads, downloads, and 4K streaming) costs $15.99/month or $159.99/year. The Disney Bundle (Disney+, Hulu, ESPN+) starts at $16.99/month. If your charge differs, check whether you have the bundle, a legacy plan from before a price increase, or annual billing.
Common Variations
Disney+ charges may appear as DISNEY PLUS, DISNEYPLUS, DISNEY+, WALT DISNEY, DISNEY PLUS*SUBSCRIPTION, or THE WALT DISNEY COMPANY. Bundle subscribers may see DISNEY BUNDLE instead. If you subscribed through Apple, Google, or Roku, the charge may appear under that platform's name instead of Disney.
Is This Charge Legitimate?
Check your subscription status at disneyplus.com/account. This shows your plan type, billing amount, next billing date, and payment method. If you subscribed through the Apple App Store or Google Play, check your subscription settings on those platforms instead. Also verify whether someone in your household might have signed up using your payment method.
How to Dispute or Cancel
To cancel Disney+, go to disneyplus.com/account and select "Cancel Subscription." If you subscribed through a third party (Apple, Google, Roku, etc.), you must cancel through that platform's subscription management. Disney+ doesn't offer refunds for partial billing periods. Contact Disney+ support through the Help Center for billing disputes or unauthorized charges.
Frequently Asked Questions
Why am I being charged for Disney+ and Hulu separately?
If you have standalone subscriptions to both Disney+ and Hulu (not the Disney Bundle), they bill separately. You could save money by switching to the Disney Bundle, which includes Disney+, Hulu, and ESPN+ for less than the cost of Disney+ and Hulu individually. Check bundle pricing at disneyplus.com.
I subscribed to Disney+ through my phone carrier. Why do I see a charge?
Some carrier promotions are time-limited. Once the promotional period ends, Disney+ begins billing your payment method on file directly. Check your carrier's current benefits to see if Disney+ is still included, and review your Disney+ account settings to see which payment method is being charged.
Can I watch Disney+ on multiple devices with one subscription?
Yes. Disney+ Premium allows streaming on up to four devices simultaneously. Disney+ Basic (with ads) allows two simultaneous streams. All plans include unlimited downloads on up to 10 devices. You can create up to seven user profiles per account.
Why did my Disney+ subscription price change?
Disney periodically adjusts streaming prices. Recent increases in 2023 and 2024 raised prices across all tiers. Disney notifies subscribers by email at least 30 days before a price change takes effect. You can change your plan tier or switch to annual billing (which offers a discount) to manage costs.
How do I switch from monthly Disney+ to the annual plan?
Go to disneyplus.com/account, click on your subscription, and you'll see the option to switch plans. The annual plan saves approximately 16% compared to paying monthly. When you switch, Disney prorates the remaining time on your current monthly billing period and applies it toward the annual plan.
Similar Charges
- DISNEY PLUS
- DISNEYPLUS
- DISNEY+
- DISNEY PLUS*SUBSCRIPTION
- WALT DISNEY