What is "NOTION" on my bank statement?
NOTION is usually a legitimate subscription charge from the productivity app Notion.
Merchant: Notion | Category: Subscription
What Is This Charge?
A charge from Notion reflects a purchase at Notion, the productivity software company founded in 2013. Notion is a subscription-based digital service, not a physical retail store, and it does not operate a public store count like a chain retailer. The company sells workspace plans for individuals, teams, and businesses through its app and website at notion.so.
Why Does This Charge Appear on My Statement?
This charge appears when you start a paid Notion plan, renew an existing subscription, or upgrade from a free plan to a paid workspace. It can also appear after a trial ends and the card on file is billed automatically. If you added teammates, extra seats, or an annual plan, the statement amount can reflect that billing change.
Typical Charge Amounts
Notion pricing commonly starts at $10 per user per month for the Plus plan when billed monthly, and $15 per user per month for the Business plan when billed monthly. Annual billing is often lower on a monthly equivalent basis, and team invoices can be higher when multiple seats are active. A card authorization or verification hold may appear as $0.00 or $1.00 before the final subscription charge posts.
Common Variations
Common statement descriptors include NOTION, NOTION*, NOTION LABS, NOTION SOFT, NOTION.COM, and NOTION SUBSCRIPTION. Some card networks may also show a website-based descriptor with the domain notion.so or a billing reference that includes a workspace or subscription identifier. If the charge includes an asterisk or extra letters, it usually points to the same Notion billing system.
Is This Charge Legitimate?
Check whether you use Notion at notion.so or in the Notion app on iOS, Android, Mac, Windows, or web. Review your billing page inside Notion by opening Settings, then Plan, then Billing to confirm the active workspace and renewal date. If you do not recognize the charge, compare the date and amount against your email receipts from Notion and search your inbox for messages from billing@notion.so.
How to Dispute or Cancel
1. Sign in to Notion and open Settings, then Plan, then Billing to cancel the subscription or remove seats. 2. If you cannot access the account, contact Notion support through the Help Center at https://www.notion.so/help and use the billing contact shown in your account emails. 3. If the charge is unauthorized, call the number on the back of your card and start a bank dispute at the same time. 4. Save screenshots, receipts, and the statement descriptor because your bank may ask for proof that the charge was not approved.
Frequently Asked Questions
Why does my notion charge show as NOTION*?
NOTION* usually means the same Notion subscription charge with an added card-network descriptor. The asterisk often appears when the processor adds billing metadata, such as a workspace reference or subscription label. Check your Notion billing page and email receipts to match the amount and date.
How do I cancel my notion subscription?
Cancel your Notion subscription by signing in, opening Settings, then Plan, then Billing, and selecting cancel or downgrade. If you are on a team workspace, the owner or billing admin must make the change. Save the confirmation email because recurring billing can continue until the current cycle ends.
Why is my notion charge a different amount than expected?
A Notion charge can differ from your expectation if you were billed for multiple seats, switched from monthly to annual billing, or upgraded plans mid-cycle. Taxes can also change the final amount depending on your billing address. Check the invoice in your Notion account to see the exact user count and billing period.
Does Notion charge for team workspaces and extra members?
Yes, Notion can bill per seat for team workspaces, so adding members can increase the total charge immediately or on the next renewal date. The invoice should list the number of active users and the plan type. Review the workspace billing page before disputing the charge.
What should I do if I do not recognize a Notion charge?
First, search your email for receipts from billing@notion.so and check whether anyone else on your account started a paid plan. Next, log in at notion.so and review the billing history for the exact workspace and renewal date. If the charge is still unfamiliar, contact your bank and file a dispute.
Similar Charges
- NOTION
- NOTION*
- NOTION LABS
- NOTION SOFT
- NOTION.COM