What is "POSTMATES" on my bank statement?

POSTMATES is usually a legitimate Uber food delivery charge for an order placed through Postmates or Uber Eats.

Merchant: Postmates | Category: Food Delivery

What Is This Charge?

A charge from Postmates reflects a purchase at a food delivery service that was founded in 2011 and later became part of Uber. Postmates operated as a delivery marketplace rather than a physical store, so the charge usually comes from an order placed in the app or on a linked Uber Eats account. Postmates was acquired by Uber in 2020, and the brand is now commonly tied to Uber’s delivery platform. The merchant is in the Food Delivery category, and the charge usually represents restaurant food, delivery fees, service fees, or tips.

Why Does This Charge Appear on My Statement?

This charge appears when someone places a delivery order through Postmates, the Postmates app, or Uber Eats using a saved card. It can also appear after a scheduled order, a canceled order with a fee, or a tip that was added after delivery. In some cases, the statement line shows up days after the order because the final amount was settled after the restaurant confirmed the ticket. A family member, roommate, or child with access to the account can also trigger the charge.

Typical Charge Amounts

Most Postmates charges are between $12 and $45 for a single meal delivery. Small orders can post at $8 to $15, while larger restaurant orders often land between $25 and $60 after delivery and service fees. A temporary card authorization or hold can appear for $1 to $10 before the final charge posts. Tips, surge pricing, and long-distance delivery fees can push the total above $75 on larger orders.

Common Variations

POSTMATES* POSTMATES INC POSTMATES UBER POSTMATES 800-253-9377 POSTMATES 800-XXX-XXXX UBER *POSTMATES UBER POSTMATES POSTMATES.COM POSTMATES DELIVERY

Is This Charge Legitimate?

A legitimate Postmates charge should match a recent food delivery order in the Postmates app or the Uber Eats app. Start by checking your order history, receipt email, and saved payment methods at https://www.ubereats.com or in the Uber app. If the charge is unfamiliar, compare the date, amount, and merchant descriptor against any delivery confirmations or tip adjustments. If you still do not recognize it, contact Uber support through the app or call the support line shown in your account history before filing a bank dispute.

How to Dispute or Cancel

1. Open the Uber Eats or Uber app and review the order receipt, because the app usually shows the exact restaurant, fees, and tip. 2. If the charge is wrong, use the help flow in the app to report a billing problem and request a refund or adjustment. 3. If you cannot identify the charge, call Uber support using the phone number listed in your account or the merchant receipt, and ask for the transaction to be reviewed. 4. If the merchant does not resolve it, contact your bank or card issuer and file a dispute while the charge is still recent. 5. To prevent future charges, remove the saved card from the app, turn off one-tap ordering, and cancel any active delivery-related subscriptions or account access.

Frequently Asked Questions

Why does my Postmates charge show as UBER *POSTMATES?

That descriptor usually means the order was processed through Uber after Uber acquired Postmates in 2020. The charge can still be for a normal food delivery order, a tip adjustment, or a late-posting settlement from the original order. Check the Uber Eats receipt and order history first, because the app often shows the exact amount and restaurant.

How do I cancel my Postmates subscription?

Postmates itself is now part of Uber, so any recurring delivery benefit or membership is usually managed in the Uber or Uber Eats app. Open the app, go to Account, then look for Memberships, Passes, or Subscriptions, and turn off auto-renew. If you cannot find the setting, contact Uber support through the app before the next billing date.

Why is my Postmates charge a different amount than expected?

The final amount can differ because of delivery fees, service fees, taxes, tips, and post-order adjustments. Some orders also show a temporary authorization hold before the final charge posts, and the hold amount can be lower than the completed transaction. If the restaurant changed the order total or the delivery distance changed, the posted amount can be higher than the estimate.

Can Postmates charges be from Uber Eats?

Yes, Postmates charges can appear on Uber-linked accounts because Uber acquired Postmates and integrated parts of the service. A statement line may still show POSTMATES, POSTMATES INC, or UBER *POSTMATES even when the order was placed in Uber Eats. The fastest check is the receipt email and the order history inside the Uber app.

What should I do if I do not recognize a Postmates charge?

First, review your Uber Eats or Postmates order history and look for the exact date and amount. Second, ask anyone with access to your card or account if they placed a delivery order. Third, contact Uber support through the app, and if the charge still looks unauthorized, file a dispute with your bank or card issuer.

Similar Charges

  • POSTMATES*
  • POSTMATES INC
  • POSTMATES UBER
  • POSTMATES 800-253-9377
  • UBER *POSTMATES

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