What is "SEAMLESS" on my bank statement?

SEAMLESS is usually a legitimate food delivery charge from Seamless, which is part of Grubhub.

Merchant: Seamless | Category: Food Delivery

What Is This Charge?

A charge from Seamless reflects a food delivery order placed through Seamless, which is part of Grubhub and operates as an online restaurant marketplace. Seamless was founded in 1999, and Grubhub was founded in 2004, so the brand has a long operating history in U.S. delivery. Seamless does not run its own restaurant chain, and the charge usually comes from a local restaurant, delivery fee, service fee, tip, or order adjustment tied to an app or website purchase. In many cases, the merchant name on the bank statement is the platform name rather than the restaurant name.

Why Does This Charge Appear on My Statement?

This charge appears because someone used a Seamless or Grubhub account to place a food order, schedule a delivery, or pay for a pickup order. It can also appear after a restaurant changes the final total, such as when a tip is added, an item is substituted, or a temporary authorization is converted into a final charge. A second common scenario is a family member or coworker using a saved card in the Seamless app or on seamless.com. A third scenario is a duplicate-looking entry caused by a preauthorization hold and then the completed order posting later.

Typical Charge Amounts

Most Seamless charges are between $12 and $45 for a single meal order, and larger group orders often land between $45 and $120. Delivery fees commonly range from $0.99 to $7.99, and service fees often add another 5% to 15% of the order subtotal. Tips are usually $3, $5, $7, or 15% to 20% of the food total, and a temporary card hold can appear for $1.00, $5.00, or the full estimated order amount before the final charge posts. Monthly membership pricing for Grubhub+ has commonly been advertised around $9.99 per month in the U.S., although promotional pricing can differ.

Common Variations

SEAMLESS* SEAMLESS NY SEAMLESS.COM SEAMLESS GRUBHUB SEAMLESS*ORDER SEAMLESS*1234 SEAMLESS 1234 NEW YORK NY SEAMLESS*RESTAURANT SEAMLESS*DELIVERY SEAMLESS*GRUBHUB*ORDER

Is This Charge Legitimate?

A Seamless charge is usually legitimate if you or someone in your household placed a food order through the Seamless app, the Grubhub app, or the website at https://www.seamless.com. Start by checking your email receipts, app order history, and saved payment methods to match the amount and time of the charge. If the charge does not match any order, look for a pending authorization first, because some cards show a temporary hold before the final amount posts. If you still cannot identify it, contact Grubhub support through the help center at https://www.grubhub.com/help and compare the merchant name, order number, and delivery address.

How to Dispute or Cancel

1. Open the Seamless or Grubhub app and review the order details, because many billing issues come from tips, substitutions, or duplicate authorizations. 2. If the order is wrong, use the help center at https://www.grubhub.com/help to request a refund or report an incorrect charge. 3. If you need direct support, call Grubhub customer service at 877-585-1085 and ask for the order number, merchant name, and charge date. 4. If the charge is unauthorized, contact your bank or card issuer right away and start a card dispute while the merchant review is still open. 5. For subscriptions such as Grubhub+, cancel in the app or on the website before the next billing date, because subscription fees are usually nonrefundable after renewal.

Frequently Asked Questions

Why does my Seamless charge show as SEAMLESS*?

SEAMLESS* is a normal card descriptor for a Seamless or Grubhub order. The asterisk often appears when the processor adds an order reference, restaurant code, or location marker. Check your app receipt, email confirmation, and delivery time to match the posted amount.

How do I cancel my Seamless subscription?

Cancel your Seamless-related subscription in the Grubhub app or on the Grubhub website before the next renewal date. Open account settings, find Grubhub+ or membership settings, and turn off auto-renew. If you already renewed, contact support at 877-585-1085 and ask whether any refund is available.

Why is my Seamless charge a different amount than expected?

The final Seamless charge can differ from the estimate because of delivery fees, service fees, tips, taxes, item substitutions, or a temporary authorization that later updates. Some restaurants also adjust the total after the order is packed or delivered. Compare the posted charge with the receipt in your Seamless or Grubhub account.

Can a Seamless charge be a duplicate?

Yes, a Seamless charge can look duplicated when one entry is a pending authorization and the other is the final posted payment. The pending hold may fall off after a few days, while the completed order remains. Check whether both entries have the same date, amount, and order number before disputing.

What should I do if I do not recognize a Seamless charge?

First, check whether a family member, roommate, or coworker used your card in the Seamless app or on seamless.com. Next, review your email for order confirmations and your bank for pending holds. If nothing matches, call 877-585-1085 and then file a bank dispute for an unauthorized transaction.

Similar Charges

  • SEAMLESS*
  • SEAMLESS NY
  • SEAMLESS.COM
  • SEAMLESS GRUBHUB
  • SEAMLESS*ORDER

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