What is "UBER*EATS" on my bank statement?
UBER*EATS is usually a legitimate Uber Eats food delivery charge, often with a reference code or location tag.
Merchant: Uber Eats | Category: Food Delivery
What Is This Charge?
A charge from Uber Eats reflects a food delivery or pickup purchase placed through the Uber Eats app or website, and Uber Eats launched in 2014 as part of Uber Technologies. Uber Eats operates in thousands of cities across dozens of countries, and the descriptor often includes a reference code, city tag, or order number. This charge usually appears after you place an order for restaurant food, grocery items, or convenience-store items through the platform. The merchant category is Food Delivery, and the statement line often points to the delivery marketplace rather than the restaurant itself.
Why Does This Charge Appear on My Statement?
This charge appears when you complete an order in the Uber Eats app, on the Uber Eats website, or through a saved account with one-tap checkout. It can also appear when a family member uses your card, when a scheduled order is fulfilled, or when a tip is added after delivery. Some charges post as a temporary authorization first, and the final amount posts later after taxes, fees, and adjustments are applied. If the order was canceled after preparation started, you may still see a partial charge or cancellation fee.
Typical Charge Amounts
Typical Uber Eats charges often start around $12.99 for a single meal and can reach $45.00 or more for a family order with delivery fees and tips. Small orders may show a temporary authorization of $1.00, $5.00, or $10.00 before the final charge posts. Uber One membership fees are commonly billed at $9.99 per month in the United States, and that recurring fee can appear separately from delivery orders. Final totals can differ from the menu subtotal because of service fees, delivery fees, taxes, small-order fees, and driver tips.
Common Variations
Common descriptor variations include UBER*EATS, UBER*EATS*1234, UBER EATS, UBER*EATS LONDON, and UBER*EATS REF#. Other common forms include UBER*EATS ORDER, UBER*EATS NYC, UBER*EATS CA, and UBER*EATS 123456789. Some statements also show a city name, a store tag, or a short reference code after the merchant name. These variations usually point to the same Uber Eats transaction and help identify the specific order.
Is This Charge Legitimate?
A legitimate Uber Eats charge should match an order in your Uber Eats app history, receipt email, or account activity at https://www.ubereats.com. Open the Uber Eats app, tap Account, then Orders, and compare the posted amount with the receipt total, fees, and tip. If you do not recognize the charge, check whether another person with access to your card placed the order or whether the charge is a temporary authorization. For help, contact Uber Support through the app or visit https://help.uber.com, and review your linked payment methods for unauthorized activity.
How to Dispute or Cancel
1. Open the Uber Eats app or website and find the order receipt, because refund eligibility depends on the order status and the issue reported. 2. Use Help in the app to report missing items, wrong items, a canceled order, or an incorrect charge, and submit the request as soon as possible after delivery. 3. If the charge is unauthorized, contact your bank or card issuer right away and start a card dispute while you also secure your Uber account. Uber does not publish a single general customer service phone number for all billing issues, so in-app support and https://help.uber.com are the main support channels. Refunds are usually tied to order-specific policies, and banks can reverse a charge if the merchant cannot resolve the issue.
Frequently Asked Questions
Why does my Uber Eats charge show as UBER*EATS*1234?
UBER*EATS*1234 usually means the merchant added a short order reference or location code to identify the transaction. The extra digits can match a specific receipt, city, or fulfillment record, and the charge is still typically an Uber Eats food delivery purchase.
How do I cancel my Uber Eats subscription?
You can cancel Uber One in the Uber or Uber Eats app by opening Account, selecting Uber One, and choosing Manage Membership or End Membership. If you subscribed on the web, sign in at https://www.ubereats.com or https://www.uber.com and cancel from your membership settings before the next billing date.
Why is my Uber Eats charge a different amount than expected?
Your final Uber Eats charge can be higher than the menu total because of delivery fees, service fees, taxes, small-order fees, and tips. It can also change if an item was substituted, a restaurant adjusted the price, or a temporary authorization was replaced by the final posted amount.
Can Uber Eats charges include grocery or convenience store purchases?
Yes, Uber Eats can include grocery, convenience-store, and alcohol delivery orders in addition to restaurant meals. Those purchases still post under an Uber Eats descriptor, and the statement line may include a store tag, city name, or order reference code.
What should I do if I do not recognize an Uber Eats charge?
First, check your Uber Eats order history and email receipts to confirm whether the charge matches a recent order. If you still do not recognize it, lock your card, change your Uber password, and file a dispute with your bank or card issuer immediately.
Similar Charges
- UBER*EATS
- UBER*EATS*1234
- UBER EATS
- UBER*EATS LONDON
- UBER*EATS REF#