What is "ULTA" on my bank statement?
ULTA is a legitimate Ulta Beauty charge for cosmetics, skincare, haircare, or salon services.
Merchant: Ulta Beauty | Category: Shopping
What Is This Charge?
A charge from Ulta Beauty reflects a purchase at a beauty retailer that sells cosmetics, skincare, haircare, fragrance, and salon services. Ulta Beauty was founded in 1990, and it operates more than 1,300 stores across the United States. The merchant is a major beauty chain, so this descriptor usually points to a normal retail transaction rather than a bill or subscription. Charges can also come from Ulta’s website, Ulta.com, or an in-store salon service.
Why Does This Charge Appear on My Statement?
This charge appears when you buy an item in an Ulta store, place an online order, or pay for a salon appointment. It can also appear after a pickup order is completed or after a card is authorized for an online purchase. If you used a saved card in the Ulta app or on Ulta.com, the statement descriptor may post a few days after the order date. A salon visit, gift card purchase, or same-day store pickup can also trigger the charge.
Typical Charge Amounts
Most Ulta Beauty charges are small retail purchases in the $10 to $80 range, such as mascara, shampoo, moisturizer, or fragrance samples. Larger baskets often land between $75 and $200 when you buy multiple prestige products or salon services. Online orders may show a temporary authorization hold for $1.00, $5.00, or the full order amount before the final charge posts. If you used a coupon, points redemption, or gift card, the final amount may be lower than the cart total.
Common Variations
ULTA ULTA* ULTA BEAUTY ULTA BEAUTY #1234 ULTA COM ULTA.COM ULTA SALON ULTA SALON #1234 ULTA BEAUTY 1234 ULTA BEAUTY STORE 1234
Is This Charge Legitimate?
A legitimate Ulta charge should match a recent beauty purchase, salon visit, or online order placed by you or someone in your household. Check your Ulta account at https://www.ulta.com and open your order history, receipts, and salon appointments to match the date and amount. You can also review the Ulta app for pickup orders, shipped orders, and reward point redemptions. If the charge does not match your activity, call Ulta Beauty customer service at 1-866-983-8582 and ask for the transaction details.
How to Dispute or Cancel
1. Look up the order in your Ulta account and confirm the item, date, and store or web order number. 2. If the charge is for an unopened online order, check Ulta’s return policy on https://www.ulta.com and start a return or cancellation request right away. 3. Call Ulta Beauty at 1-866-983-8582 if the order is wrong, duplicated, or linked to a salon service you did not receive. 4. If Ulta cannot resolve it, contact your bank or card issuer and file a card dispute for the exact amount, date, and descriptor shown on the statement. 5. Keep screenshots, receipts, and email confirmations because banks usually ask for proof before reversing a retail charge.
Frequently Asked Questions
Why does my Ulta charge show as ULTA BEAUTY #1234?
That format usually means the purchase came from a specific Ulta store location, and the four-digit number is the store identifier. It can also appear after an in-store salon service, curbside pickup, or a register transaction that posted under the store number instead of the website name.
How do I cancel my Ulta order or subscription?
Ulta does not run a standard paid subscription for most shoppers, so the first step is to check whether the charge is an order, salon appointment, or rewards-related purchase. For a recent online order, log in at https://www.ulta.com, open order history, and contact customer service at 1-866-983-8582 as soon as possible because many orders cannot be canceled after processing.
Why is my Ulta charge a different amount than expected?
The amount can change if the merchant placed a temporary authorization hold, if taxes were added, or if a coupon or Ultamate Rewards points reduced the final total. Salon services can also differ from the estimate when the final service includes add-ons, gratuity, or a higher-priced treatment than the original booking.
Can Ulta charges come from online orders and in-store purchases?
Yes, Ulta charges can come from both Ulta.com and physical stores, and the descriptor may look different depending on where the purchase happened. Online orders often show ULTA COM or ULTA.COM, while store purchases often show ULTA BEAUTY plus a store number.
What should I do if I do not recognize an Ulta charge?
First check your Ulta account, email receipts, and any family member purchases that may have used your card. If nothing matches, call Ulta Beauty at 1-866-983-8582, then contact your bank to dispute the charge if the merchant cannot verify the transaction.
Similar Charges
- ULTA
- ULTA*
- ULTA BEAUTY
- ULTA COM
- ULTA SALON