What is "WEBFLOW" on my bank statement?
WEBFLOW is a legitimate charge from Webflow for website builder, hosting, or subscription services.
Merchant: Webflow, Inc. | Category: Subscription
What Is This Charge?
A charge from Webflow reflects a purchase of website builder, hosting, or subscription services from Webflow, Inc., a company founded in 2013. Webflow is a software platform, not a physical store, and it does not have retail locations or store counts because it sells digital services online. The company is known for no-code website design, CMS hosting, and team plans for freelancers, agencies, and businesses. A statement line that says WEBFLOW usually means the customer signed up for a paid plan, renewed a subscription, or bought an add-on tied to a Webflow account.
Why Does This Charge Appear on My Statement?
This charge appears when a Webflow account starts a paid plan, renews automatically, or adds a paid service such as hosting, a workspace seat, or a site plan. It can also appear after a free trial ends and the account converts to a paid subscription on the billing date. Some charges are triggered when a user upgrades from a free account to a paid plan inside the Webflow dashboard. If a team member or agency admin used the company card, the charge may appear even if the cardholder did not personally place the order.
Typical Charge Amounts
Webflow charges often start around $14 per month for entry-level site plans, and many individual plans fall between $18 and $29 per month. Team and workspace plans can cost about $19 to $49 per seat per month, depending on the billing cycle and feature set. Higher-tier business and e-commerce plans can run from about $42 to $235 per month, and annual billing can create a larger one-time charge than monthly billing. Some cardholders also see a temporary authorization hold of $1.00 or a small pending test charge before the final subscription amount posts.
Common Variations
Common statement descriptors include WEBFLOW, WEBFLOW*, WEBFLOW INC, WEBFLOW.COM, and WEBFLOW US. Some card networks may add extra billing text such as WEBFLOW INC 888-780-2722 or WEBFLOW*SAN FRANCISCO, CA. The asterisk often marks a card-not-present online transaction. A descriptor may also include a location code, an invoice reference, or a shortened merchant name that still points to Webflow.
Is This Charge Legitimate?
A Webflow charge is usually legitimate if you or someone on your team created a Webflow account, started a trial, or upgraded a plan in the Webflow app. You can verify the charge by signing in at https://webflow.com and checking the Billing or Plans area in the account dashboard. You can also review the invoice email sent to the account owner and match the amount, date, and last four digits of the card. If you do not recognize the charge, contact Webflow support through https://webflow.com/contact and compare the statement date with any recent plan changes.
How to Dispute or Cancel
1. Sign in to the Webflow account and open the Billing or Plans page to cancel the subscription before the next renewal date. 2. Save the invoice, cancellation confirmation, and any email showing the plan name and billing date. 3. If you cannot find the account or the charge is unauthorized, contact Webflow support at https://webflow.com/contact and ask for billing review. 4. Call your bank or card issuer right away to start a card dispute if the merchant cannot resolve it, because banks often require prompt reporting for unauthorized digital subscription charges. Webflow charges are typically nonrefundable after a billing cycle starts, so cancellation usually stops future renewals rather than reversing a completed month of service.
Frequently Asked Questions
Why does my Webflow charge show as WEBFLOW* or WEBFLOW INC?
WEBFLOW* and WEBFLOW INC are normal billing descriptors for the same merchant, Webflow, Inc. The extra symbol or company suffix usually comes from the card processor and not from a separate company. The charge can also include a city, state, or phone number, which helps the bank identify the online subscription.
How do I cancel my Webflow subscription?
Cancel the plan by signing in at https://webflow.com, opening the Billing or Plans section, and turning off auto-renew before the next billing date. Save the cancellation confirmation email and check that the plan status changes to inactive or canceled. If you were billed through a team account, the workspace owner must cancel the plan from the account dashboard.
Why is my Webflow charge a different amount than expected?
The amount can differ because Webflow bills monthly or annually, and annual billing posts a larger upfront charge than a monthly plan. The final amount can also change if you added a workspace seat, upgraded a site plan, or were charged after a free trial ended. A small temporary authorization hold may also appear before the final subscription amount posts.
Does Webflow charge sales tax or VAT?
Yes, Webflow can add sales tax, VAT, or other local taxes depending on the billing address and tax rules in the customer’s region. That means the statement amount can be higher than the advertised plan price. The invoice in the Webflow account usually shows the base subscription price and the tax line separately.
Can I get a refund for a Webflow charge?
Refunds depend on Webflow’s billing terms and the specific account history, but completed subscription charges are often not refunded after the billing period begins. The fastest step is to contact Webflow support through https://webflow.com/contact and ask for a billing review. If the charge is unauthorized, also file a dispute with your bank or card issuer immediately.
Similar Charges
- WEBFLOW
- WEBFLOW*
- WEBFLOW INC
- WEBFLOW.COM
- WEBFLOW US