What is "MONDAY.COM" on my bank statement?

MONDAY.COM is usually a legitimate subscription charge from monday.com, a work management software platform.

Merchant: monday.com | Category: Subscription

What Is This Charge?

A charge from monday.com reflects a purchase of work management software from monday.com Ltd., a company founded in 2012 in Tel Aviv, Israel. monday.com is a subscription software platform, not a physical retail store, and it does not have store counts because it sells online software access. The service is used for project tracking, team collaboration, task automation, and workflow management. A statement line that says MONDAY.COM usually means an active plan, a trial conversion, or an add-on billed through the monday.com billing system.

Why Does This Charge Appear on My Statement?

This charge appears when a free trial converts to a paid plan, when a monthly or annual subscription renews, or when a team admin adds seats or upgrades features. The billing event can also happen after a card is saved in the account and used for automatic renewal. If multiple coworkers use the same workspace, the charge may reflect a company subscription rather than a personal purchase. The descriptor can post a few days after the billing date because card networks sometimes delay settlement.

Typical Charge Amounts

Typical monday.com charges often start around $9 to $19 per user per month for basic paid plans, depending on billing frequency and seat count. Team plans can post as $30, $60, $120, or more when several users are billed together. Annual renewals can appear as larger charges such as $180, $360, $600, or $1,200 because the merchant bills for 12 months at once. Temporary authorization holds can also appear for $1.00 or a small test amount before the final subscription charge posts.

Common Variations

Common descriptor variations include MONDAY.COM, MONDAY.COM*, MONDAY.COM LTD, and MONDAY.COM SUBSCRIPTION. Some card statements may also show monday.com, monday.com ltd, or MONDAY.COM with extra punctuation or spacing. A merchant ID or location code may appear after the name on some processors, but the core descriptor usually remains MONDAY.COM. If the charge includes a country or billing suffix, it still usually points to the same software subscription.

Is This Charge Legitimate?

A MONDAY.COM charge is usually legitimate if you or your employer signed up for monday.com, started a free trial, or renewed a workspace plan. Check your email for receipts from monday.com and search for billing messages from the domain monday.com. Log in at https://monday.com and open the billing or admin settings to confirm the active plan, renewal date, and number of seats. If you do not recognize the charge, contact monday.com support through the help center at https://support.monday.com before filing a bank dispute.

How to Dispute or Cancel

1. Sign in to your monday.com account and open Admin or Billing to cancel the subscription or remove extra seats. 2. Save the cancellation confirmation and the last invoice, because those records help prove the stop date. 3. If you cannot access the account, use the monday.com help center at https://support.monday.com to request cancellation or billing review. 4. If the charge is unauthorized, call the number on the back of your card and start a card dispute at the same time, because the bank can block future renewals while the merchant review is pending. 5. Keep screenshots, invoice emails, and the statement descriptor MONDAY.COM for the dispute file.

Frequently Asked Questions

Why does my monday.com charge show as MONDAY.COM*?

The asterisk is a billing descriptor variation used by some payment processors. It usually means the same monday.com subscription, trial conversion, or renewal charge. Check your monday.com billing page and invoice email to match the amount and date.

How do I cancel my monday.com subscription?

Sign in to monday.com, open the Admin or Billing section, and turn off auto-renew or cancel the plan. Save the cancellation confirmation and invoice email. If you cannot access the account, contact support at https://support.monday.com and ask for billing cancellation.

Why is my monday.com charge a different amount than expected?

The amount can change when the plan renews annually, when extra seats are added, or when taxes are included. A workspace upgrade can also bill more than the monthly base price. Compare the statement amount with the invoice in your monday.com billing history.

Can monday.com charges be for a team account instead of a personal account?

Yes, monday.com is often billed to a company workspace or shared team account. One admin card can pay for multiple users, so the charge may not match a personal login. Check with your manager, finance team, or workspace admin before disputing.

Does monday.com ever place a temporary card hold?

Yes, some card processors may show a small temporary authorization before the final subscription charge posts. The hold is often $1.00 or another small amount and usually disappears within a few days. The final posted charge is the one that matters for billing.

Similar Charges

  • MONDAY.COM
  • MONDAY.COM*
  • MONDAY.COM LTD
  • MONDAY.COM SUBSCRIPTION
  • monday.com

Related Charges

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